Senior SCADA Engineer

Puget Sound Energy • Redmond, WA

1d • $103,100 - $181,300

About The Position

Puget Sound Energy’s IT Infrastructure team is hiring a Senior SCADA Engineer to plan, design, acquire, implement, and support the company’s SCADA services. The role evaluates business requirements and develops solutions, including project planning, cost analysis, and vendor comparisons. It is responsible for SCADA-related hardware and software, ensuring availability, recoverability, performance, integrity, and supportability through production support, maintenance, and enhancements. The engineer provides advanced customer support, plans and executes designs and configurations, and researches and recommends technologies and improvements while advising customers on the capabilities of the SCADA environment.

The position engineers complex SCADA infrastructure, services, and external network interfaces; tests functionality and software changes; and develops SCADA applications for utility equipment. It leads implementation and deployment efforts on intermediate projects, contributes to systems planning and project estimates, budgets, and schedules, and supports security, compliance, vendor evaluation, performance analysis, and documentation. The role may act in a lead capacity, represent the department in workflow and escalation discussions, and coach less experienced IT/SCADA professionals. It works with IT and Operations protection, automation, and controls professionals and managers, primarily within its department, and operates under general direction. Employees are expected to follow applicable safety and regulatory compliance standards and conduct business ethically in accordance with PSE’s core values and Code of Conduct.

This position is assigned level P3 as part of the IT Workforce Architecture Project. The work arrangement will be discussed during the interview process.

Requirements

• Two-year degree or certification in a technology-related field, or an equivalent combination of education, work experience, or relevant military experience, and at least four years of experience in a related field.
• Four years of related SCADA experience.
• Three years of experience in related planning, analysis, configuration, installation, management, and coordination work.
• Knowledge and experience with IT infrastructure, MPLS, data, voice, and Telco concepts, practices, and procedures.
• Ability to manage projects, including schedules, resource allocations, and budgets.
• Experience leading and participating in internal and external teams.
• Solid knowledge of department-specific applications.
• Extensive knowledge of subject matter within the assigned area of focus and basic knowledge of related disciplines.
• Good computer and MS Office skills.
• Strong interpersonal and communication skills.
• Ability to analyze complex systems, solve problems, and multitask.
• Knowledge of industry best practices and leading-edge technological developments.
• Knowledge of commonly used concepts, practices, and procedures within the relevant field.

Nice To Haves

• Undergraduate degree.
• Customer-centric focus and demonstrated ability to apply insights to meet customer technology needs and improve IT maturity.
• Proven ability to work independently and/or in teams to deliver initiatives.
• Demonstrated ability to deliver results against commitments.
• Growth mindset and ability to rapidly learn new skills and collaborate on creative IT solutions.
• Strong verbal and written communication skills, including the ability to explain technical information in a way that builds rapport, persuades, and gains understanding.
• Information Technology Infrastructure Library (ITIL) certification.
• Professional Engineer certification.
• Federal Communications Commission (FCC) General Radio/Telephone Operators license or equivalent certificate.
• Knowledge and experience with issue tracking systems and processes, including REMEDY, Visio, ISRs, budgeting, and Change Control.
• Working knowledge of SAP and PSE budgeting and planning processes.
• Basic understanding of PSE electric and gas infrastructure and field practices.
• Financial analysis capability to assess project and decision feasibility.
• Knowledge of electric distribution and transmission infrastructure.
• Strong statistical and analytical skills.

Responsibilities

• Plan, design, acquire, and implement SCADA services and evaluate business requirements to develop solutions.
• Conduct project planning, cost analysis, and vendor comparisons.
• Support SCADA infrastructure, hardware, and software to ensure availability, recoverability, performance, integrity, and supportability.
• Provide production support and maintenance for existing SCADA systems and develop and implement enhancements.
• Provide advanced customer support for new and existing SCADA systems.
• Plan and execute designs, configurations, and enhancements to SCADA services.
• Research, recommend, and design new technologies, configurations, and enhancements; advise customers on the capabilities of the SCADA environment.
• Engineer and design complex SCADA infrastructure, services, and interfaces to external networks.
• Test SCADA functionality and software changes to ensure applications produce consistent and credible results.
• Develop and define SCADA applications for utility equipment using SCADA technologies.
• Lead implementation and deployment efforts on intermediate projects and provide cost/benefit analysis.
• Participate in mid- to long-term SCADA systems planning.
• Work with project managers to develop work estimates, financial budgets, and project schedules.
• Ensure internal and external security and adherence to compliance standards.
• Participate in evaluation of vendor proposals.
• Conduct studies and performance analyses and recommend changes.
• Create or update documentation based on work performed.
• Review project deliverables for accuracy and assist and mentor others.
• Apply IT methods, professional knowledge, and PSE standards and practices to complex tasks and situations; respond appropriately to unfamiliar or unstable situations.
• Represent the department in workflow and escalation discussions when functioning in a lead capacity.
• Work effectively with business partners, professional peers, team members, and IT and Operations protection, automation, and controls professionals and managers.
• Coach less experienced IT/SCADA professionals.
• Perform other duties as assigned.
• Uphold applicable safety compliance standards and support a culture of total safety; conduct business honestly, ethically, and in accordance with regulatory obligations.

Benefits

• Competitive and comprehensive total rewards package.
• Annual goals-based incentive bonuses.
• Medical, dental, vision, basic life, and short- and long-term disability insurance.
• Voluntary supplemental life insurance and accidental death and dismemberment insurance.
• Flexible spending accounts for health care and dependent daycare.
• Employee assistance program (EAP).
• 401(k) investment option and cash balance retirement plan.
• Paid Time Off (PTO) and paid holidays.
• Employee growth, work-life balance, and meaningful career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree