Senior Saviynt Operations Specialist
About The Position
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com. Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitorsDivision Overview: The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey Nomura is seeking an experienced Senior Operations professional to join our Identity and Access Management team, specializing in Saviynt platform operations. This role requires 5+ years of hands-on experience with Saviynt implementation, administration, and optimization to support enterprise-level identity governance initiatives. The role sits within the Identity and Access Management team and plays a key part in safeguarding the firm’s trading, operational, and client-facing platforms. This is a hybrid position based in Mumbai, with two mandatory office days each week. You will be expected to provide BAU support as part of the rota (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.
Requirements
- Saviynt certification(s) L100 & L200
- 5+ years of hands-on experience with Saviynt platform administration and configuration
- Strong understanding of identity and access management concepts and best practices
- Experience with Saviynt modules: EIC (Enterprise Identity Cloud), PAM, and Application Governance
- Proficiency in creating and managing Saviynt connectors and integrations
- Experience with REST/SOAP APIs, database connectivity, and file-based integrations
- Knowledge of scripting languages (PowerShell, Python, Shell Scripting)
- Understanding of SRE Concepts & knowledge on Monitoring Dashboards like Grafana
- Good understanding of Database structure & SQL
- Knowledge of ITIL processes including:
- Incident Management
- Problem Management
- Change Management
- Service Request Management
- Experience with ticketing systems (ServiceNow, JIRA).
- Excellent English communication skills: written, verbal, and presentation.
- Willingness to work in a fast-paced environment with changing priorities.
- Willingness to work in Shifts (follow the sun model).
- Ability to work independently with minimal supervision and manage multiple tasks simultaneously.
- Strong self-motivation, enthusiasm, and rapid learning capability.
- Excellent time management and prioritisation skills.
- Ability to use initiative to resolve issues without escalation.
- Strong interpersonal skills, teamwork, facilitation, and negotiation ability.
- Sound business and analytical problem-solving capability.
- Ability to tailor technical explanations to different levels of the organisation.
Responsibilities
- Administer and maintain Saviynt Identity Governance platform across multiple environments
- Configure and optimize Saviynt modules including Identity Governance, Privileged Access Management, and Application Governance
- Manage user lifecycle processes, access certifications, and compliance reporting within Saviynt
- Troubleshoot platform issues and coordinate with Saviynt support for complex technical problems
- Lead day-to-day operations of identity and access management processes
- Monitor system performance, generate operational reports, and ensure SLA compliance
- Develop and maintain operational procedures and documentation
- Coordinate with cross-functional teams for system integrations and process improvements
- Implement and support Saviynt connectors for various applications and systems
- Configure workflows, approval processes, and automated provisioning rules
- Manage data imports, exports, and system integrations using Saviynt APIs
- Support compliance audits and regulatory requirements through platform configuration
- Having insight of end-to-end application onboarding processes
- Knowledge of various configure and integration patterns (REST, SOAP, Database, File-based)
- Troubleshoot integration issues and optimize data flows
- Create, configure, and execute Saviynt analytics and reports
- Develop custom dashboards for stakeholders
- Analyze access patterns and identify anomalies
- Configure campaign parameters and workflows
- Assist business users with campaign execution
- Generate campaign reports and metrics
- Create and maintain SAV (Saviynt) roles and enterprise roles
- Perform role mining and optimization activities
- Support role lifecycle management processes
- Mentor junior team members and provide technical guidance
- Collaborate with security, compliance, and IT teams on identity governance initiatives
- Participate in project planning and implementation of new IAM capabilities
- Serve as subject matter expert for Saviynt-related questions and initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
