Operations Specialist Senior
About The Position
This position follows a hybrid work model, with an average of three days per week onsite. The exact onsite schedule may fluctuate depending on meetings, project demands, and overall department needs. Lead operational excellence in a complex, fast moving healthcare environment. The Senior Operations Specialist is a trusted operational leader who independently drives high impact initiatives that improve efficiency, safety, productivity, and cost across the organization. This role translates complex healthcare operations into clear, actionable strategies for leaders and stakeholders, while confidently managing projects from design through execution. With strong communication skills, disciplined project management, and advanced proficiency in technology and data, the Senior Operations Specialist supports both daily operational performance and long term strategic goals —often across multiple service lines in a large, highly regulated healthcare system. The Sr. Operations Specialist works independently and autonomously to identify, lead, drive and manage work that supports the strategies, initiatives, and goals of the organization. Responsible for the development, implementation and support of programs and projects that ensure operational efficiency, enhanced safety, increased productivity, reduced cost, and continuous improvement. Manages the day-to-day operational needs as well as the strategic goals of the business.
Requirements
- Bachelor's Degree or equivalent in business, healthcare administration or related field
- 5 years of relevant experience
Nice To Haves
- Master's Degree
- 5 years of proven leadership
- 5 years of experience in healthcare and working within in an organization of size and complexity comparable to Corewell Health
Responsibilities
- Provides operational leadership for new and existing programs and projects.
- Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner.
- Prepares progress reports, study results and other reports as required.
- Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
- Directs, organizes, and engages in process and quality improvement initiatives.
- Responsible for identifying, leading, and implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
- Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives.
- Develops action and projects plans focused on operations and running the business.
- Leads compliance activities across the organization to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
- May work on initiatives that span across several service lines.
- May serve as interim leadership
Benefits
- Comprehensive benefits package to meet your financial, health, and work/life balance goals.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance, pet insurance
- Traditional and Roth retirement options with service contribution and match savings
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What This Job Offers
Job Type
Full-time
Career Level
Senior
