Senior Salesforce Technology Lead

Guardian Life Insurance•Holmdel Township, NJ

2d•$152,290 - $250,195•Hybrid

About The Position

Guardian is seeking a Senior Salesforce Technology Lead to drive the design, build, and delivery of a next-generation Salesforce CRM platform leveraging Salesforce Financial Services Cloud (FSC). This role will play a critical part in modernizing and transforming our legacy CRM ecosystem, leading the migration to FSC while enabling scalable, secure, and business-aligned solutions. This is a hands-on leadership role requiring deep Salesforce expertise, strong architectural acumen, and the ability to lead cross-functional teams and vendor partners to deliver end-to-end solutions.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field
10+ years of Salesforce experience, including Sales Cloud and/or Service Cloud, with increasing leadership responsibility
Proven experience leading large-scale Salesforce implementations or CRM transformation programs
Strong knowledge or exposure to Financial Services Cloud (FSC) (hands-on FSC experience preferred; equivalent domain exposure acceptable)
Financial services industry experience (e.g., insurance, banking, wealth management)
Extensive hands-on experience with: Salesforce configuration (flows, workflows, validation rules, security model)
Apex (classes, triggers, batch jobs)
SOQL/SOSL
Integration patterns (REST/SOAP APIs, middleware tools)
Experience designing and executing data migration strategies from legacy systems
Strong understanding of Salesforce data models, security architecture, and governance frameworks
Experience with DevOps tools and CI/CD pipelines in Salesforce environments
Demonstrated ability to lead, manage, and mentor distributed development teams (onshore/offshore and vendors)
Experience with Agile/Scrum delivery methodologies
Excellent communication skills with the ability to bridge business and technical stakeholders
Must be legally authorized to work in the United States, without the need for employer sponsorship.

Nice To Haves

Salesforce certifications such as: Salesforce Certified Application or System Architect
Salesforce Platform Developer I/II
Sales/Service Cloud Consultant
Financial Services Cloud Accreditation (highly desirable)
Experience in CRM modernization or legacy platform sunsetting programs
Familiarity with data architecture, MDM, and enterprise integration frameworks

Responsibilities

Lead the end-to-end transformation from legacy CRM to Salesforce Financial Services Cloud, including architecture, design, and implementation
Define and implement scalable Salesforce architectures, leveraging best practices across Sales Cloud, Service Cloud, and FSC
Partner with business stakeholders to understand requirements, prioritize initiatives, and translate them into technical solutions
Design and deliver industry-specific solutions for financial services, including client onboarding, relationship management, servicing, and compliance workflows
Provide technical leadership and hands-on development guidance across Salesforce configuration and custom development
Lead and mentor onshore/offshore development teams and external vendors, ensuring high-quality, timely delivery
Drive solution governance, standards, and DevOps practices, ensuring alignment with enterprise architecture and security requirements
Oversee data migration strategy and execution from legacy CRM systems to Salesforce FSC
Manage integrations with upstream and downstream systems (e.g., policy admin systems, data platforms, APIs, middleware)
Provide effort estimation, resource planning, and delivery management across multiple concurrent initiatives
Collaborate with cross-functional teams including Product, Architecture, Data, Security, and Operations
Act as a trusted advisor to business and technology stakeholders

Benefits

Competitive compensation package.
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
Life and disability insurance.
A great 401(k) with company match.
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Employee Resource Groups that advocate for inclusion and diversity in all that we do.
Social responsibility in all aspects of our work.
We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.