Senior Salesforce Technical Architect

MasterApp Labs•Lansing, MI

1d•Hybrid

About The Position

The Senior Salesforce Technical Architect leads architecture, technical design, development, and integration of Salesforce solutions supporting case management, field service operations, user engagement, and MDHHS Child Welfare applications. The role provides technical direction for the applications and supports 24/7 operations of Tier 2 applications such as MiSACWIS, which serves more than 8,000 users across state and private agencies. The architect conducts org health checks and platform assessments, provides actionable recommendations based on Salesforce best practices, participates in Design & Discovery sessions, promotes Salesforce’s Well-Architected Framework, and oversees proofs of concept. The position serves as a development specialist responsible for designing, developing, testing, and documenting technical software solutions. It leads application, server-component, and service development using development tools and State of Michigan-approved technologies; coordinates system integrations; designs application security; and ensures solutions meet agency business needs and applicable security, performance, regulatory, State, and agency standards. The architect also provides technical leadership and mentorship to development teams, state employees, contractors, and external groups; works with business analysts, product owners, and stakeholders to translate requirements into scalable solutions; and supports secure application development lifecycle practices. The role includes leading impact analysis for legislative and business-process changes; reviewing and approving technical materials and deliverables; helping teams refine the SADLC, prioritize agile backlogs, and maintain release readiness; coordinating required work across development, testing, security, and production environments; and researching technology relevant to business strategy. The position is hybrid in Lansing, Michigan, with required onsite work Wednesdays and Thursdays and remote-eligible work Mondays, Tuesdays, and Fridays. There is no remote-only option. The role is contract to hire.

Requirements

Bachelor’s degree.
At least 5 years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals.
Strong ability to communicate technical concepts clearly and effectively to technical and non-technical audiences.
Two to three Salesforce certifications.
At least 5 years of hands-on experience with Salesforce, SQL, Java, and web services development.

Nice To Haves

Salesforce Architect certification.
Experience working on enterprise-level implementations.
Database-related certifications.
At least 5 years of experience working in Agile development environments.
Strong experience with Oracle SQL development, including query execution and performance tuning.
Experience with DevOps practices, including automated builds, regression and smoke testing, and multi-environment deployments.
Demonstrated ability to troubleshoot complex system issues and provide technical guidance and leadership to development teams.

Responsibilities

Lead end-to-end architecture and technical design of Salesforce solutions supporting case management, field service operations, and user engagement.
Conduct Salesforce org health checks and platform assessments and provide actionable recommendations based on Salesforce best practices.
Participate in Design & Discovery sessions and promote adoption of Salesforce’s Well-Architected Framework.
Provide technical leadership and mentorship to development teams, including state employees and contractors.
Collaborate with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
Oversee proofs of concept to validate technical feasibility and business value.
Ensure secure application development lifecycle practices are followed throughout development and deployment.
Set technical direction for MDHHS Child Welfare applications and support 24/7 operations of Tier 2 applications such as MiSACWIS.
Ensure compliance with security, performance, and regulatory standards.
Design, develop, test, and document technical software solutions; solve system design and programming issues; and ensure solutions support the agency’s business plan.
Lead development of software applications, server components, and services using development tools and State of Michigan approved or supported technologies.
Plan and coordinate system integration within the business area, with external partners and state agencies, and across hosting platforms.
Design and implement application security that complies with State of Michigan policies.
Lead and direct impact analysis of changes resulting from legislation, requests, or changes in governmental and business processes.
Review and approve presentation materials for technical review meetings, approval sessions, and application demonstrations.
Ensure technical design strategies and applications adhere to State and agency policies, standards, and guidelines.
Review and approve State of Michigan system engineering methodology and other required technical deliverables.
Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness and schedules.
Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, including coordinating, creating, approving, and monitoring required work items.
Make technical recommendations or decisions for Bridges application changes based on user requirements.
Solve complex system design and programming problems, ensuring high security for client-level data.
Plan coordination, development, testing, and integration of systems and data with Bridges.
Research and evaluate technology relevant to business strategy.
Maintain current knowledge of software development programming techniques in line with DTMB technology standards.
Recommend configuration management tool best practices and share or recommend improvements to tools and technology.