Senior Salesforce Technical Architect

Quest Analytics

2d • Hybrid

About The Position

As the Senior Salesforce Technical Architect, you will own the integrity and strength of our Salesforce operations and environment. You’ll be acting as a leader and trusted advisor to our multiple departments leveraging Salesforce and its integrated technologies, as well as be an effective mentor for individuals seeking to better understand, improve upon, and maximize their Salesforce experience. You will be the final decision maker with regards to technical requirements when it comes to platforms that integrate with Salesforce. Additionally, you will act as the point of contact between Salesforce and Quest, handling contract negotiations and additional product requests.
You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain trust to get your visions built into successful solutions.

Requirements

• Bachelor’s degree or 5 years of developer experience in lieu of degree.
• 4-7+ years of professional experience as a Salesforce Developer and Technical Architect
• Salesforce Platform Certifications; Platform App Builder and Integration Architecture
• Foundational experience with multiple Salesforce Cloud Solutions across many lines of business; sales, marketing, operations, support, and accounting usage/best practices.
• Working knowledge of security protocol including SSO, SAML, OAuth and data security within the Salesforce platform
• Working knowledge of Salesforce development languages including Apex, SOQL, SOSL, XML, and JavaScript
• Working knowledge of REST/SOAP APIs
• Working knowledge of Salesforce AI (Agentforce 360), and experience with utilizing/incorporating other AI-based tools (i.e. Microsoft Copilot, Claude) and processes into systems & workflows
• Experience with Salesforce sandboxes; development, staging, and deployment processes
• Self-motivated and able to work in a fast-paced, deadline-oriented environment
• Excellent troubleshooting, listening, and problem-solving skills
• Proven ability to solve complex issues
• Customer focused
• Works well in a team environment

Responsibilities

• End-to-end management and implementation within our Salesforce Platform.
• Build out secure integration architecture within our Salesforce Org to interface with external systems and partner integrations such as Sage Intacct, Conga, DemandFarm, Workbench, Dataloader, Marketo, and other native and non-native integrations (from additional AppExchange partner integrations to third-party webhook & API based integrations).
• Evaluates and implements new architecture, either custom or managed, that ultimately leads to the streamlining of existing processes and improves efficiency of others.
• Reviews new product purchases that will integrate with Salesforce for security and existing architecture considerations and provides pre-purchase support as requested
• Usage of Salesforce development technologies including Apex, SQL, XML, Java, and jQuery.
• Developing new and maintaining existing security protocols (working knowledge of oAuth, SSO/SAML).
• Responsible for driving (continuous integration/continuous deployment) implementation using sandbox tools and other Salesforce Packages.
• Responsible for developing the roles & permissions of our users, including setting object & field permissions and developing role-specific page layouts, process flows, reports, dashboards, etc.
• Adheres to the Quest Analytics Values and supports a positive company’s culture.
• Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner.
• Familiar with project management fundamentals, leading workloads and projects to completion, and driving what work is getting done.
• Leads the evaluation and resolve for technical debt related to Salesforce and its integrated technologies.
• Point of contact for communications coming from Salesforce, including new product offerings, platform issues, and contract negotiation.
• Participate in the training and/or mentoring programs as assigned or required
• Adheres to the Quest Analytics Values and supports a positive company’s culture.
• Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner.
• Other Duties As Assigned.

Benefits

• Workplace flexibility – you choose between remote, hybrid or in-office
• Company paid employee medical, dental and vision
• Competitive salary and success sharing bonus
• Flexible vacation with no cap, plus sick time and holidays
• An entrepreneurial culture that won’t limit you to a job description
• Being listened to, valued, appreciated -- and having your contributions rewarded
• Enjoying your work each day with a great group of people

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees