Senior Salesforce Product Manager

Palmetto Clean Technology•Charlotte, NC

6d•Onsite

About The Position

The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities.

Requirements

3+ years of experience at a technology company or consulting firm
5+ years of experience working in an Agile development environment and participating in Agile ceremonies
Ability to manage many competing priorities and complex projects
3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other)
Experience translating business needs into strong user stories/requirements for new product features
Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce
Excellent organizational and project management skills; can manage priorities and dependencies across teams
Excellent communication skills with experience translating technical concepts to non-technical audiences
Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals
Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service.
Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values: Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers. Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts. Rituals: We create practices that keep us disciplined in the pursuit of our goals Longevity: We build for the future Happiness: We encourage employees to focus on their well being Openness: We provide complete transparency to our colleagues, even when it is uncomfortable.

Nice To Haves

Salesforce certifications highly preferred (consultant, administrator, etc.)

Responsibilities

Understand Palmetto’s business processes and organizational priorities
Proactively engage with stakeholders regularly to understand their evolving needs
Manages technical SFDC lead and delivery team
Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s)
Develop, maintain, and communicate the Salesforce product’s vision and roadmap
Establish and track progress against evolving business initiatives for the Salesforce team
Manage, prioritize, and refine User Stories for the Salesforce product backlog
Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems
Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team
Lead solutioning conversations and technologies for products that live within or touch the Salesforce system
Facilitate daily standups with the Salesforce development team
Engage with business stakeholders and end-users to resolve impediments to Product development as they arise
Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases
Align with other Palmetto Product Owners when needed to maintain cross-product alignment
Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs
Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.)