Salesforce Product Manager
About The Position
The Salesforce Product Manager will work at the intersection of our business users, design resources, and technical resources. The role requires a customer-first mindset and strong organizational and leadership qualities. The Salesforce Product Manager will be responsible for guiding the vision and strategy of Salesforce product design and implementation within the KMBS organization. The role requires cross-functional collaboration and coordination across teams in order to ensure alignment and dependency management. The ideal candidate will be comfortable working with a wide range of stakeholders and functional teams. He or she will have a passion for delivering digital solutions on the Salesforce platform that drive business outcomes.
Requirements
- Bachelor’s degree in business, computer science, information systems, or related fields
- 7+ years of professional experience
- Experience working in an agile delivery model
- Strong analytical and organizational skills
- Ability to lead and influence a broad team of resources
- Experience dealing with conflict and ability to drive change management
- Strong critical thinking and problem-solving skills
- Excellent written and verbal communication skills
- Ability to negotiate and prioritize
Responsibilities
- Collaborate with business users and stakeholders to identify and understand business needs
- Partner with designers and research teams to conduct user research and usability studies
- Build a Salesforce product roadmap, focused on the product features and capabilities that will be implemented, that aligns with the company’s overall strategy and broader portfolio planning
- Manage the roadmap and backlog for Salesforce design and implementation activities, ensuring new features and capabilities are delivered per acceptance criteria
- Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing within the confines of the Salesforce platform
- Coordinate across technology teams to ensure dependencies are properly identified and managed
- Provide visibility and updates to stakeholders about initiative progress, dependencies, and risks
- Determine Key Performance Indicators (KPIs) to measure progress toward achieving business objectives
- Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
- Monitor and evaluate Salesforce usage and gather feedback to facilitate continuous iteration and improvements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
