Senior Salesforce Platform Engineer (Remote)

VIATEQ Corporation• US, VA

12d•$114,000 - $140,000•Remote

About The Position

VIATEQ is seeking a Senior Salesforce Platform Engineer to support a prime contractor and government customer in a remote role. The position supports CRM, Integration, and Platform Services, including CRM case management, customer engagement, workflow automation, data integration, reporting, and governed platform delivery. The engineer will help deliver secure, reliable, accessible, and maintainable digital services, performing complex configuration, development, integration, troubleshooting, and sustainment with minimal oversight. The role works closely with government stakeholders, architects, engineers, product owners, cybersecurity, operations, and business users to translate requirements into mission-aligned Salesforce capabilities. Candidates must be able to obtain a Public Trust. The position provides senior platform engineering or application development support for Salesforce capabilities. VIATEQ describes itself as a provider of collaborative solutions for federal government agencies. The listed compensation range is $114,000–$140,000, based on experience, location, and other factors.

Requirements

Bachelor’s degree in computer science, information systems, software engineering, data analytics, cybersecurity, or a related discipline, or equivalent work experience.
At least 6 years of experience in senior platform engineering or application development, preferably in complex enterprise or government environments.
Hands-on experience with Salesforce implementation, configuration, development, integration, testing, or operations.
Experience working with Agile delivery teams and translating stakeholder needs into maintainable technical outcomes.
Strong hands-on knowledge of Salesforce capabilities, implementation patterns, administration, development, integration, and lifecycle management.
Ability to design and implement secure, supportable, upgrade-aware solutions that avoid unnecessary customization and reduce technical debt.
Experience with APIs, identity and access controls, data management, testing, monitoring, troubleshooting, and release coordination.
Ability to document technical designs, configuration decisions, operational procedures, test results, and risks in clear business and technical language.
Strong communication skills and ability to work across government stakeholders, product owners, engineers, QA, cybersecurity, and operations teams.
Ability to obtain a Public Trust clearance.

Nice To Haves

Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud, Service Cloud, Experience Cloud, Sharing and Visibility Architect, Application Architect, System Architect, or CTA credential.
Experience supporting federal government IT environments, Public Trust programs, or regulated enterprise delivery.
Experience with Section 508, cybersecurity, auditability, data protection, and operational documentation expectations.
Experience with DevSecOps practices, CI/CD pipelines, automated testing, infrastructure as code, or platform release automation.
Knowledge of federal security and compliance concepts, including NIST controls, FISMA, FedRAMP-authorized services, audit evidence, and least privilege.
Experience improving platform governance, reuse, documentation, observability, and operational readiness.
Familiarity with Microsoft 365, ServiceNow, Atlassian, Snowflake, data catalog, CRM, or enterprise integration ecosystems.

Responsibilities

Design, configure, develop, integrate, test, document, and sustain Salesforce capabilities using Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, DevOps Center, and Salesforce integration patterns.
Support CRM data models, sharing models, role hierarchies, automation, Lightning experiences, integrations, reporting, and environment management.
Translate business, mission, security, accessibility, and operational requirements into practical technical solutions.
Support platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.
Develop reusable patterns, configuration standards, automation, documentation, and support procedures that reduce delivery and sustainment risk.
Troubleshoot complex issues across platform configuration, code, data, APIs, identity, security, performance, and user experience.
Collaborate with cybersecurity, privacy, data, infrastructure, QA, and change management teams to align delivery with federal operating expectations.
Maintain technical documentation, design decisions, implementation notes, test evidence, and operational runbooks.