Senior Salesforce Developer, Contractual

State of Maryland • Baltimore City, MD

4d • Hybrid

About The Position

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law. Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly. Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance. Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. GRADE 21 LOCATION OF POSITION Baltimore City or Hybrid (between office and telework) POSITION DUTIES The Maryland Insurance Administration is recruiting to fill two (2) contractual Senior Salesforce Developer positions in the Management Information Systems (MIS) unit. These positions will design, develop, and deploy scalable, integrated MIS, ITS, and Salesforce solutions that enhance customer engagement, streamline operations, and deliver actionable insights. The Senior Developers will lead technical efforts across Salesforce Core, OmniStudio, MuleSoft, Box, Power BI/Tableau, and business analysis, ensuring alignment with enterprise architecture and agile delivery practices.

Requirements

• Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.
• Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience.
• Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.
• Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Nice To Haves

• At least six (6) years of experience as a Certified Salesforce Platform developer or Certified Salesforce Administrator.
• At least five (5) years of experience with OmniScripts and DataRaptor.
• At least five (5) years of experience with API-led integration using Mulesoft.

Responsibilities

• Salesforce Development & Customization
• Solution Architecture
• Integration & Middleware
• Business Analysis & Stakeholder Engagement
• Deployment & Release Management
• SDLC & Agile Delivery
• Reporting & Analytics
• Testing & Quality Assurance

Benefits

• Subsidized health benefits coverage for themselves and their dependents (contractual employees working 30+ hours/week may be eligible for 75% subsidy).
• Option to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance (full premium paid by employee).
• Leave accrual at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year, after 120 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed