IN-IDOH Senior Salesforce Developer

Technotopia Solutions•Indianapolis, IN

3d•Hybrid

About The Position

The Senior Salesforce Developer is responsible for the end-to-end engineering, support, optimization, and enhancement of a large-scale Salesforce platform used across statewide public health programs. This role ensures the platform remains secure, stable, scalable, and compliant with all technology governance requirements. The developer will lead major technical initiatives, improve integration pipelines, modernize workflows, and build internal technical capacity through structured training and documentation. Ideal candidates bring deep hands-on expertise, architectural thinking, and a proven ability to support mission-critical enterprise systems.

Requirements

End-to-end engineering, support, optimization, and enhancement of a large-scale Salesforce platform.
Ensuring the platform remains secure, stable, scalable, and compliant with all technology governance requirements.
Leading major technical initiatives.
Improving integration pipelines.
Modernizing workflows.
Building internal technical capacity through structured training and documentation.
Deep hands-on expertise.
Architectural thinking.
Proven ability to support mission-critical enterprise systems.
Expert-level troubleshooting, root-cause analysis, and resolution of platform issues across Salesforce core, Experience Cloud, integrations, and custom components.
Maintaining platform stability by monitoring jobs, logs, APIs, errors, governor limits, and overall system performance.
Developing and maintaining operational documentation, runbooks, SOPs, data dictionaries, workflow inventories, and system configurations.
Conducting proactive maintenance, including refactoring, technical debt reduction, performance tuning, and remediation of security findings.
Architecting, designing, and implementing new features using Apex, Lightning Web Components, Flows, permission models, and data structures.
Leading code reviews, enforcing secure coding standards, and ensuring high test coverage and adherence to best practices.
Owning and managing multi-environment release cycles (Dev, QA, UAT, Staging, Prod) using CI/CD pipelines and version control.
Translating complex business requirements into scalable, maintainable, and compliant technical solutions.
Designing, supporting, and optimizing API-based integrations, including MuleSoft or similar middleware frameworks.
Ensuring reliable and secure data exchange between Salesforce and external systems involved in reporting, surveillance, analytics, and operational workflows.
Monitoring API health, throughput, rate limits, and error handling; implementing resilience patterns such as retries, queueing, and payload optimization.
Maintaining integration mapping documentation, interface specifications, and versioning strategies.
Ensuring all work adheres to cybersecurity, identity governance, and secure SDLC requirements.
Implementing and maintaining platform-level security controls including Field Audit Trail, Event Monitoring, Platform Encryption, MFA, least privilege access, and audits.
Supporting vulnerability remediation, conducting impact assessments, and participating in architectural reviews.
Maintaining compliance in all aspects of environment management, data access, logging, encryption, and change control.
Managing sandbox strategy, refresh cadence, and environment alignment across the development lifecycle.
Implementing advanced monitoring, alerting, observability dashboards, and performance analytics.
Supporting platform continuity through backup/restore strategies, DR planning, and failover procedure validation.
Conducting periodic platform health reviews and providing recommendations for stability, scalability, and long-term optimization.
Developing structured training programs for internal teams covering administration, configuration, development, and troubleshooting.
Creating durable documentation including architecture diagrams, workflow maps, deployment guides, operational procedures, and technical standards.
Mentoring internal staff to ensure sustainable long-term support and enhance overall organizational Salesforce capability.
Facilitating post-implementation ownership transition and ensuring internal teams can independently manage ongoing enhancements.
Maintaining expert-level understanding of Salesforce license structures, including core licenses, Experience Cloud, API usage entitlements, feature tiers, and cost impacts.
Mapping license assignments to required roles and proposing adjustments to optimize cost and functionality.
Forecasting license needs for user growth, new modules, and future integrations.

Responsibilities

Provide expert-level troubleshooting, root-cause analysis, and resolution of platform issues across Salesforce core, Experience Cloud, integrations, and custom components.
Maintain platform stability by monitoring jobs, logs, APIs, errors, governor limits, and overall system performance.
Develop and maintain operational documentation, runbooks, SOPs, data dictionaries, workflow inventories, and system configurations.
Conduct proactive maintenance, including refactoring, technical debt reduction, performance tuning, and remediation of security findings.
Architect, design, and implement new features using Apex, Lightning Web Components, Flows, permission models, and data structures.
Lead code reviews, enforce secure coding standards, and ensure high test coverage and adherence to best practices.
Own and manage multi-environment release cycles (Dev, QA, UAT, Staging, Prod) using CI/CD pipelines and version control.
Translate complex business requirements into scalable, maintainable, and compliant technical solutions.
Design, support, and optimize API-based integrations, including MuleSoft or similar middleware frameworks.
Ensure reliable and secure data exchange between Salesforce and external systems involved in reporting, surveillance, analytics, and operational workflows.
Monitor API health, throughput, rate limits, and error handling; implement resilience patterns such as retries, queueing, and payload optimization.
Maintain integration mapping documentation, interface specifications, and versioning strategies.
Ensure all work adheres to cybersecurity, identity governance, and secure SDLC requirements.
Implement and maintain platform-level security controls including Field Audit Trail, Event Monitoring, Platform Encryption, MFA, least privilege access, and audits.
Support vulnerability remediation, conduct impact assessments, and participate in architectural reviews.
Maintain compliance in all aspects of environment management, data access, logging, encryption, and change control.
Manage sandbox strategy, refresh cadence, and environment alignment across the development lifecycle.
Implement advanced monitoring, alerting, observability dashboards, and performance analytics.
Support platform continuity through backup/restore strategies, DR planning, and failover procedure validation.
Conduct periodic platform health reviews and provide recommendations for stability, scalability, and long-term optimization.
Develop structured training programs for internal teams covering administration, configuration, development, and troubleshooting.
Create durable documentation including architecture diagrams, workflow maps, deployment guides, operational procedures, and technical standards.
Mentor internal staff to ensure sustainable long-term support and enhance overall organizational Salesforce capability.
Facilitate post-implementation ownership transition and ensure internal teams can independently manage ongoing enhancements.
Maintain expert-level understanding of Salesforce license structures, including core licenses, Experience Cloud, API usage entitlements, feature tiers, and cost impacts.
Map license assignments to required roles and propose adjustments to optimize cost and functionality.
Forecast license needs for user growth, new modules, and future integrations.