Senior Salesforce Administrator
Kinective•Phoenix, AZ
•$110,000 - $130,000•Remote
About The Position
The Senior Salesforce Admin will join an agile business systems team, reporting to our Director of Business Systems. This role will be instrumental in developing and executing the technical strategy across business systems, including Salesforce as well as other third-party tools. This is an exciting opportunity to support a complex and dynamic implementation within a fun, fast-paced, and growing organization.
Requirements
- 5+ years of Salesforce Administrator experience
- Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts
- Experience with marketing automation and PSA tools.
- Proficiency in flows, validation rules, reports, dashboards, and user management
- Experience with Agile project management framework
Nice To Haves
- Specific experience with HubSpot and Certinia a plus
- Preference for experience in the banking and financial institution industry in a B2B SaaS environment
Responsibilities
- Partner with cross-functional stakeholders and Salesforce architect to document business requirements and translate them into scalable technical solutions within Salesforce and other third-party business systems, including Kinective’s PSA tool and marketing automation tool
- Customize Salesforce and other applications by configuring workflows, process automation, user interfaces and data models
- Ensure data quality, perform deduplication, and oversee data migrations
- Maintain comprehensive system documentation, including business process workflows, data flow diagrams, solution architecture and release notes
- Manage user accounts, roles, permissions and licenses
- Develop and maintain reports and dashboards to support decision-making
- Provide ongoing support and troubleshooting for business systems
- Adhere to university policies, industry best practices, and compliance standards for Salesforce and other systems administration
Benefits
- Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability)
- Flexible PTO, 11 company holidays, and generous parental and caregiver leave
- An immediately vested 401(k) with company contributions
- Wellness resources and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
