Senior Salesforce Administrator
About The Position
At Ecore, we transform reclaimed rubber into innovative performance surfaces that protect people and the planet. Our products power everything from playgrounds and gyms to hospitals, courts, and even rockets—helping people in motion be their strongest, healthiest selves. As a high-growth, sustainability-driven company, we’re leading the way in circular innovation by keeping rubber out of landfills and turning waste into wellness, safety, and performance. We’re excited to find individuals who are eager to be part of a team that’s driving global impact through innovation, sustainability, and purpose. We are seeking an experienced Senior Salesforce Administrator to own and optimize our Salesforce platform. In this role, you will partner with Sales, Customer Experience, Marketing, and IT teams to deliver scalable CRM solutions, enhance business processes, and drive data-informed decision-making across the organization.
Requirements
- 6+ years of Salesforce Administration experience
- Salesforce Administrator Certification required
- Experience supporting enterprise Salesforce environments
- Strong expertise with Salesforce Flows, security, reporting, and data management
- Experience with Sales Cloud and Service Cloud
- Knowledge of integrations, APIs, and iPaaS platforms (Workato preferred)
- Strong communication, problem-solving, and stakeholder management skills
- Bachelor's degree or equivalent experience
Nice To Haves
- Advanced Salesforce certifications
- Experience with Experience Cloud, Manufacturing Cloud, or customer portals
- Experience with ERP integrations and enterprise data flows
- Exposure to Data Cloud, AI, Agentforce, and advanced analytics
- ITIL or Service Management experience
Responsibilities
- Manage day-to-day Salesforce administration, including user management, security, permissions, and data governance
- Maintain platform health, performance, and stability across Salesforce environments
- Design and implement Salesforce solutions using Flows, automation, validation rules, and integrations
- Support and enhance Sales Cloud, Service Cloud, Experience Cloud/portals, and Agentforce capabilities
- Partner with business stakeholders to gather requirements and deliver CRM enhancements
- Develop reports, dashboards, and KPIs that support operational and leadership decision-making
- Oversee integrations between Salesforce and external systems, including ERP platforms and iPaaS tools such as Workato
- Troubleshoot complex Salesforce and integration-related issues
- Promote Salesforce best practices, user adoption, training, and documentation
- Lead CRM-related projects from planning through implementation
Benefits
- Competitive medical, dental, vision, and prescription insurance coverage
- 401k with a company match
- PTO Hours are accrued from Day 1
- Tuition reimbursement
- Opportunities for development and internal promotions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
