Senior Salesforce Administrator

Wettermark Keith•Birmingham, AL

15h•Onsite

About The Position

Wettermark Keith is seeking a highly organized and technically skilled Senior Salesforce Administrator to support and optimize our Salesforce platform while serving as the primary liaison between business stakeholders and the technology team. This role is critical to ensuring the day-to-day success of firm operations by maintaining system health, driving enhancements, managing project requests/execution, and coordinating releases with Product Management. The ideal candidate will combine strong Salesforce administrative expertise with project management discipline and a proactive, solutions-oriented mindset. This is a full-time, in-person role based in our Birmingham, Alabama, office. Compensation for the role includes a competitive base salary commensurate with experience, a discretionary bonus, and benefits.

Requirements

3+ years of Salesforce Administration experience
Strong understanding of: Salesforce data model and security model
Reports & dashboards
Flow Builder and automation tools
Experience working with managed packages (e.g., Litify or similar legal tech platforms)
Familiarity with Salesforce DevOps strategies, including: Sandboxes and environment management
CI/CD tools (e.g., Gearset, Copado, Azure DevOps)
Experience managing projects or coordinating cross-functional initiatives
Strong analytical, troubleshooting, and problem-solving skills

Nice To Haves

Salesforce Advanced Administrator Certification
Familiar with Agile or Scrum methodologies
Exposure to integrations (CTI, document management, or e-signature platforms)
Experience supporting the following products: Litify, Eve Legal AI, SMS Magic, Case Status

Responsibilities

Manage daily Salesforce operations, ensuring system reliability and performance
Create, maintain, and optimize reports and dashboards for business stakeholders
Troubleshoot bugs, user issues, and system errors; escalate when appropriate
Administer users, profiles, permission sets, and permission set groups
Monitor data quality and implement data governance best practices
Serve as the primary intake point for new business requests and enhancements
Gather, document, and refine business requirements into actionable solutions
Prioritize backlog in alignment with firm leadership and operational needs
Coordinate with Salesforce developers, admins, and cross-functional teams
Track project progress, timelines, and deliverables using project management tools
Design and implement workflow enhancements using Flows and declarative tools
Continuously identify opportunities to improve efficiency and automation
Partner with business units to streamline processes and reduce manual work
Document business processes, system configurations, and workflow logic
Maintain clear and organized documentation for both technical and non-technical audiences
Provide regular status updates to stakeholders and leadership