Senior Salesforce Administrator

Higginbotham•Fort Worth, TX

About The Position

The Senior Salesforce Administrator leads the ongoing optimization, governance, and support of our Salesforce environment. This role partners closely with business and technical stakeholders to translate requirements into scalable platform solutions, improve user experience and adoption, and protect the security, integrity, and performance of the Salesforce ecosystem. The Senior Salesforce Administrator serves as the platform’s primary subject matter expert and drives continuous improvement across the organization.

Requirements

10+ years of Salesforce administration experience in complex, enterprise-level environments
Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience
Deep expertise in Salesforce configuration, security model, data management, reporting, dashboards, and automation
Strong hands-on experience with Sales Cloud and Service Cloud; experience with additional Salesforce products is a plus
Demonstrated ability to gather requirements, manage competing priorities, and deliver scalable business solutions
Experience supporting integrations, data migration efforts, and cross-functional system dependencies
Strong understanding of release management, sandbox strategy, testing, and change control
Experience training users and driving Salesforce adoption across multiple teams
Excellent analytical, problem-solving, communication, and stakeholder management skills
Salesforce Administrator certification required
Proficient with Microsoft Office Suite
Salesforce
Sales, Service, and Experience Cloud

Nice To Haves

Advanced Administrator, Platform App Builder, or other relevant Salesforce certifications strongly preferred
Working knowledge of Experience Cloud, marketing automation tools, or third-party integration platforms, preferred
Basic understanding of SOQL, Apex, or API-based integrations to support collaboration with developers and technical teams, preferred
Experience with Lightning Experience, Flow optimization, data governance frameworks, and AppExchange solutions, preferred
Familiarity with Agile delivery methods and business systems governance practices, preferred

Responsibilities

Administer, configure, and maintain the Salesforce platform, including users, profiles, roles, permission sets, sharing rules, page layouts, custom objects, fields, validation rules, and flows
Serve as the primary subject matter expert for Salesforce, including best practices, platform capabilities, and scalable administrative solutions
Partner with stakeholders across Sales, Service, Marketing, Operations, and IT to gather requirements and translate them into effective system enhancements
Design, build, and optimize automations using Flow, approval processes, and other declarative tools to reduce manual work and improve efficiency
Manage data quality, governance, duplicate management, imports, exports, and ongoing data maintenance
Create and maintain reports, dashboards, and analytics that deliver actionable insight to leadership and business teams
Lead release planning, sandbox management, testing coordination, deployment support, and change management activities
Monitor system performance, troubleshoot issues, resolve user support requests, and drive continuous platform improvement
Collaborate with technical teams on system integrations, security controls, and platform enhancements
Develop documentation, training materials, and user enablement programs to increase adoption and improve the overall Salesforce experience
Stay current on Salesforce releases and recommend enhancements aligned with business goals and platform best practices
Mentor junior administrators and business systems team members, as needed