Senior Salesforce Administrator

Data Innovations • Colchester, VT

46d • $89,900 - $125,300

About The Position

Essential Functions and Responsibilities:
Partner with the Business Analyst to triage and resolve break/fix issues,
configuration requests, and user support needs, taking ownership of scalable
declarative solutions.
Lead the design, build, and optimization of Salesforce Flows
(record-triggered, scheduled, screen flows), ensuring adherence to best
practices, performance standards, and maintainability.
Lead and standardize the organization’s declarative automation approach,
ensuring Flow solutions are scalable, maintainable, and aligned with
Salesforce best practices.
Collaborate with stakeholders to translate business requirements into secure,
scalable Salesforce configurations.
Configure and maintain objects, fields, page layouts, validation rules,
permission sets, profiles, approval processes, and reporting.
Support Revenue Cloud / CPQ configuration including pricing rules, product
setup, and automation logic.
Maintain and optimize Experience Cloud (My DI Community) functionality.
Support integrations from an administrative standpoint, including field
mappings, validation logic, and data integrity monitoring across systems such
as Vonage, MuleSoft, NetSuite, and HubSpot.
Develop and maintain system documentation, governance standards, and
Salesforce policies/procedures.
Maintain sandbox environments and manage deployment processes using change
sets or DevOps tools.
Train users on system functionality and new enhancements.
Partner with IT leadership to continuously improve platform health, security
posture, and performance.

Requirements
Knowledge, Skills, and Abilities:
4+ years of hands-on Salesforce Administration experience in a Production
environment
Salesforce Platform Administrator Certification

Expert-level Salesforce Flow experience, including:
Complex multi-object record-triggered flows
Screen flows for guided user processes
Scheduled flows and batch-style automation
Error handling and fault path design
Flow performance optimization and governance

Strong understanding of Salesforce platform architecture, security model, and
data relationships
Experience supporting CPQ or Revenue Cloud environments
Ability to design scalable, declarative-first solutions aligned with
Salesforce best practices
Excellent written and verbal communication skills
Proven ability to analyze business processes and implement efficiencies
Ability to manage multiple priorities in a fast-paced environment
Must comply with and pass initial background check and drug screening, as
well as subsequent background checks and vaccine requirements as required by
customer contracts
Must comply with company vaccination policy

Education and/or Experience
Bachelor’s Degree in Information Systems, Business, Computer Science, or a
related field not required but preferred.

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning
in a sedentary light office position with high frequency of telephone
communication, keyboarding, and computer.

Preferred skills and experience:
In addition to the above requirements, the ideal employee/candidate will have
experience with the following:
Salesforce Platform Advanced Administrator certification
Experience with Revenue Cloud implementation or optimization
Familiarity with MuleSoft Composer integrations
Experience supporting Experience Cloud environments
Familiarity with Jira for backlog and work management
Experience supporting AI-enabled Salesforce capabilities such as Agentforce

Supervision Level
This person reports directly to the Business Applications Manager.

Compensation and Benefits 
Salary Range: $89,900 - $125,300 (Compensation will vary based on skills and
experience) 
Bonus Eligibility: Full-time, non-sales employees are eligible for DI’s
annual bonus plan based on company and individual performance.
Benefits: DI offers a competitive benefits package including medical, dental,
vision, basic life insurance, paid holidays, paid time off, and a 401(k)
matching plan.

Requirements

• 4+ years of hands-on Salesforce Administration experience in a Production environment
• Salesforce Platform Administrator Certification
• Expert-level Salesforce Flow experience, including: Complex multi-object record-triggered flows Screen flows for guided user processes Scheduled flows and batch-style automation Error handling and fault path design Flow performance optimization and governance
• Strong understanding of Salesforce platform architecture, security model, and data relationships
• Experience supporting CPQ or Revenue Cloud environments
• Ability to design scalable, declarative-first solutions aligned with Salesforce best practices
• Excellent written and verbal communication skills
• Proven ability to analyze business processes and implement efficiencies
• Ability to manage multiple priorities in a fast-paced environment
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks and vaccine requirements as required by customer contracts
• Must comply with company vaccination policy

Nice To Haves

• Salesforce Platform Advanced Administrator certification
• Experience with Revenue Cloud implementation or optimization
• Familiarity with MuleSoft Composer integrations
• Experience supporting Experience Cloud environments
• Familiarity with Jira for backlog and work management
• Experience supporting AI-enabled Salesforce capabilities such as Agentforce

Responsibilities

• Partner with the Business Analyst to triage and resolve break/fix issues, configuration requests, and user support needs, taking ownership of scalable declarative solutions.
• Lead the design, build, and optimization of Salesforce Flows (record-triggered, scheduled, screen flows), ensuring adherence to best practices, performance standards, and maintainability.
• Lead and standardize the organization’s declarative automation approach, ensuring Flow solutions are scalable, maintainable, and aligned with Salesforce best practices.
• Collaborate with stakeholders to translate business requirements into secure, scalable Salesforce configurations.
• Configure and maintain objects, fields, page layouts, validation rules, permission sets, profiles, approval processes, and reporting.
• Support Revenue Cloud / CPQ configuration including pricing rules, product setup, and automation logic.
• Maintain and optimize Experience Cloud (My DI Community) functionality.
• Support integrations from an administrative standpoint, including field mappings, validation logic, and data integrity monitoring across systems such as Vonage, MuleSoft, NetSuite, and HubSpot.
• Develop and maintain system documentation, governance standards, and Salesforce policies/procedures.
• Maintain sandbox environments and manage deployment processes using change sets or DevOps tools.
• Train users on system functionality and new enhancements.
• Partner with IT leadership to continuously improve platform health, security posture, and performance.

Benefits

• DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees