Senior Salesforce Administrator

Flowhub•Miami, FL

10d•$130,000 - $160,000•Onsite

About The Position

Flowhub is hiring a Senior Salesforce Administrator to own our Salesforce platform end-to-end: architecture, data governance, automation, and reporting. You'll be the technical backbone of Revenue Operations, the person Sales, Customer Success, and Finance quietly rely on every day without ever stopping to wonder why the system just works. This is a hands-on seat, not an oversight one. Our instance is ten years old and carries a decade of accumulated history, legacy automation, and data shaped before anyone designed it for the way we run today. Your job is to get in there, architect it into form, enforce the governance that keeps it clean, and turn it into a foundation we can build AI and automation on top of. You'll partner with RevOps leadership to translate business needs into scalable systems, and you'll have the room to bring solutions rather than just close tickets. You'll report to Graham Arnold, Senior Revenue Operations Manager, and sit alongside the people who run the revenue engine day-to-day. This is a role for someone who wants their name on the health of a system, not someone keeping the lights on.

Requirements

Salesforce Administrator Certification (ADM 201), current and active.
5+ years of hands-on administration. Flows, validation rules, custom objects, and permission management in a production environment, not just out-of-the-box configuration.
You've owned an org, not a corner of one. Solo admin or a very small team at a company under 100 people, where the platform's health rested on you.
A strong command of the data model. Relationships and order of execution you can reason about without looking them up.
Reporting that drives decisions. Reports and dashboards built for leadership and cross-functional teams, not just pulled on request.
Comfort across the business. You can sit with sales, finance, and customer success to gather requirements and deliver, with enough presence to translate between technical and plain English.
Salesforce is your platform of choice. You know the data model, order of execution, and declarative toolset cold because you've chosen to live in it for years. This isn't a seat for someone who spent the last decade in HubSpot or another CRM.
You see a decade-old org as the opportunity. Legacy data and accumulated debt read like a puzzle worth solving, not a mess to dodge. The cleanup and the architecture that follows is genuinely your idea of a good project.
You bring solutions, not tickets. You'll get the system clean, then come to leadership with a point of view: here's what I'd automate next, here's why, here's the impact. The final call sits above, but the thinking is yours to bring to the table.
You think about the end user. You're technical and heads-down, and you're also curious about what's tripping people up in the system, with enough of a product instinct to build for them rather than for the org chart.
You're Miami-ready. This is an in-office seat at our Coconut Grove HQ. Being in the room with Sales, RevOps, and leadership is how this role works, because the system touches everything they do.
You're an order-taker. If the job you want is a request queue and nothing past it, you'll be unhappy. We want someone who challenges, suggests, and owns the outcome.
Salesforce isn't your home base. If you've spent recent years in another CRM and Salesforce is the thing you'd be learning here, the depth won't be there on day one, and this role needs it to be.
You want to be strategic without getting your hands dirty. This is the builder's seat. If you'd rather direct the work than handle the configuration yourself, the level is the wrong fit for you.
You need a clean slate to walk into. No pristine modern org is waiting. If a decade of legacy data sounds like a headache instead of a project worth owning, this isn't it.
You're allergic to cannabis. Our customers are dispensaries. If that's a non-starter on a personal or moral level, this isn't the right home. If you can see cannabis for what it is, a hard, real, growing business solving a meaningful operator problem, you'll be in good company here.
Remote is non-negotiable for you. Coconut Grove HQ. The system serves a team that's in the room, and you need to be there with them.

Nice To Haves

Advanced Administrator or Platform App Builder certs
Salesforce DX and source control for metadata
SQL or data warehouse familiarity (BigQuery, Snowflake, or similar)
Experience building lightweight integrations
Time in cannabis or another tightly regulated industry

Responsibilities

Own the Salesforce org, end-to-end. Object model, fields, page layouts, record types, permission sets, profiles, sandbox environments, deployments, and release cycles. Own the configuration and the change management that keeps it sane, as the single point of accountability for how the platform is built.
Own data governance and integrity. A decade-old instance means deduplication, validation rules as guardrails, naming conventions, picklist standards, and field-level security that actually hold. Design the governance and then keep the line on it, processing and validating large datasets for lead assignment, territory management, and account enrichment.
Own the cleanup and the foundation under it. Pay down the legacy debt and architect the data into the shape a newer org would have started with. Clean, contextual, well-documented metadata is what makes AI agents and automation reliable instead of confused, and you're the one who gets us there.
Own automation and process design. Record-triggered Flows, validation rules, and approval processes that enforce business logic and cut manual work. Evaluate and retire outdated automation as part of ongoing hygiene, and co-own functional process design with RevOps leadership.
Own reporting and visibility. Report types, dashboards, folder structures, and scheduled deliveries that give leadership a true read on pipeline, forecasting, onboarding, and operational health, without the ad hoc fire drills.
Own stakeholder enablement. A clean intake for new requests, clear communication when the system changes, and the documentation and training that keep end users moving. Work directly with sales, finance, and customer success to gather requirements and ship.