Senior Salesforce Administrator

Fortinet•Sunnyvale, CA

4d•$121,000 - $148,000•Onsite

About The Position

We are seeking an experienced Senior Salesforce Administrator to join our team and take ownership of our Salesforce platform, ensuring optimal performance, scalability, and alignment with business objectives. The ideal candidate will have 10+ years of Salesforce administration experience, a strong ability to design solutions, and expertise in Salesforce ARM (Agentforce Revenue Management). A degree in Computer Science or a related field is preferred.

Requirements

10+ years of Salesforce administration experience in complex environments.
Salesforce ARM/RCA experience is highly desirable.
CPQ experience is good to have.
Strong ability to design and implement scalable Salesforce solutions.
Business-level communication skills, capable of working with stakeholders across the organization with strong English business communication skills both oral and written.
Experience with flows, permissions, sharing rules, custom objects, and validation rules.
Strong understanding of SFDC Governor Limits and knowledge about how to monitor them is a plus.
Understanding security controls and related policies and functionality such as Shield and or similar 3rd parties that connect to SFDC is a plus.
Proficiency in data management tools like Excel Connector, Data Loader, Demand Tools, Excel and VBA Macros creation in Excel.
Must be authorized to work in the U.S. without sponsorship.

Nice To Haves

Experience with writing/creating Apex, Visualforce, and Lightning Components is a plus.
Salesforce Administrator and ARM/RCA certifications are highly desirable.
Experience with Data 360 Cloud is a big plus.
Experience with configuring and setting up AgentForce is a big plus.
Understanding of Channel model business is a plus.

Responsibilities

Manage and maintain Salesforce configurations, security settings, workflows, and automation to optimize system performance. Key emphasis will be on Lead, Contact, Campaign and Campaign Member objects.
Analyze business needs and design scalable, high-quality Salesforce solutions, ensuring they align with best practices and organizational goals.
Configure, maintain, and enhance Salesforce ARM to streamline pricing, quoting, approvals, and sales processes.
Manage Data 360 (Data Cloud) key configurations and access permissions.
Manage Agentforce creation permissions as well as executing migrations of Agentforce Agent configurations.
Leverage declarative tools (Flow, Lightning App Builder) and collaborate with developers on custom Apex and Visualforce solutions.
Evaluate & oversee integrations with third-party applications and internal systems to ensure seamless data flow with security and governor limits compliance.
Provide end-user support, troubleshoot issues, and conduct training sessions to enhance user adoption.
Ensure data integrity, and monitor governor limits create reports/dashboards, and provide actionable insights for stakeholders.
Track planned platform changes. Coordinate and plan actions in anticipation of such changes.
Maintain platform security posture.
Work closely with business leaders, sales, marketing, and IT teams to gather requirements and deliver effective Salesforce solutions.