Senior Sales Strategy Business Partner

Zillow

2d•$103,500 - $174,000•Remote

About The Position

The GTM Strategy & Operations team at Zillow serves as the internal strategy house for the Agent Sales organization, architecting business models that deliver value to agents and build sustainable revenue for Zillow. This team partners directly with Sales and Customer Success leadership to translate strategy into measurable performance. As a Senior Sales Strategy Business Partner, reporting to the Director of Sales Strategy, you will be the strategic right-hand to segment and channel leaders. Your role will involve helping them exceed performance targets through data-driven insights, strategic recommendations, and operational support. You will lead critical business rhythms, develop sales plays, drive operational improvements, and act as a key liaison between Sales leadership and cross-functional partners. This role requires a blend of a consulting mindset and operational depth, focusing on structuring ambiguous problems, translating complex data into actionable strategies, and influencing senior leaders through compelling analysis.

Requirements

8+ years of experience across Sales Operations, Revenue Operations, GTM Strategy, or Management Consulting.
Significant experience supporting enterprise software or technology businesses.
A consulting mindset to operational problems — structuring ambiguity, building frameworks, and delivering executive-ready recommendations.
Ability to build credible relationships with senior Sales leaders and influence without authority, with strong executive presence.
Analytical rigor, comfort with complex datasets and SQL/Excel modeling, identifying trends and root causes, and translating findings into clear, actionable insights.
Consulting-caliber clarity in communication, synthesizing complex data into compelling narratives and presentations for executive audiences.
A hypothesis-driven approach to tackling ambiguous challenges, spotting opportunities and implementing effective solutions.
A track record of process improvements that deliver measurable impact, and ability to drive alignment across functions in matrixed environments.
Proficiency with Salesforce, Tableau, and sales analytics platforms.
Experience using modern analytical and automation tools, including AI, to sharpen insight and improve efficiency.

Responsibilities

Serve as a trusted advisor to Sales segment and channel leaders, providing insights, recommendations, and operational support to help them exceed performance targets.
Own the Weekly Business Review cadence for your segments — driving pipeline management, performance tracking, and forecasting accuracy, and surfacing gaps and opportunities for leadership.
Partner with Sales and CSM leadership to design and execute sales plays that drive product adoption, retention, and revenue growth.
Identify process inefficiencies and bottlenecks, then design and lead cross-functional implementation of operational improvements that boost sales effectiveness.
Turn data into decisions: run deep-dive analyses on activation, usage, and productivity, diagnose root causes of performance gaps, and deliver data-backed recommendations to improve CSM productivity and adoption.
Provide analytical input and scenario modeling for territory design, headcount planning, and resource allocation.
Collaborate across GTM Strategy, Business Intelligence, Marketing, Product, and Finance to align on strategic initiatives and ensure seamless execution.
Evaluate emerging tools and automation, including AI, to deepen analysis, scale sales plays, and streamline business rhythms.