Senior Sales Specialist - Brantford, ON Region

OLG • Toronto, ON

11d • CA$66,400 - CA$99,600 • Onsite

About The Position

We are ready to take this game to the next level and need someone passionate to execute sales activities across a broad geographic region to a designated list of retail, hospitality and vending accounts, build retailer relationships and networks, resolve complaints/issues, prospect for new business, manage inventory of instant tickets at vending sites all in an effort to achieve sales targets and maintain high standards of customer satisfaction. Note: Preference will be given to candidates who live within the Brantford territory.

YOUR ROLE IN THE GAME
Reporting to the Senior Manager, Field Sales, you will be empowered to:

* Assist Senior Manager Field Sales, in developing territory profile strategies, including prospecting for new retailers and channel development, in order to boost sales and coverage
* Manage inventory of instant tickets through proper allocation and merchandising of product at retail and in self-serve vending machines
* Analyze sales trends in assigned districts and develop recommendations on retail promotions and sales to be submitted for the approval of Senior Manager Field Sales
* Analyze retailer information, conduct a profitability analysis including ROI and breakeven analysis to determine entitlement for terminal allocation
* Develop field level relationships with Corporate Account Area Supervisors and Managers to discuss and execute sales plans and initiatives
* Manage store level complaints and implement corrective actions to ensure swift resolution.
* Proactively assess, clarify, and validate retailers’ needs on an ongoing basis to ensure their needs are fulfilled
* Provide training to retailers on new processes, procedures, rules and regulations, sales promotions and contests, new product offerings to create awareness and ensure compliance to guidelines
* Provide content and review all retailer publications, training material, promotional activities and new product/terminal training guides
* Engage in special project assignments (managing account merchandizing plans and compliance, negotiating premium space, etc.) to promote existing/new channel development
* Accountable for keeping merchandise and POS current and in good repair both at retail and in remote storage unit.

Requirements

• Post-secondary degree/diploma in Business Administration, Customer Service or related discipline
• 5+ years of experience across the sales lifecycle including prospecting, need identification, qualification, negotiation, upselling and cross selling
• Field level experience in account management and issue resolution
• Knowledge of sales management tools and techniques, key account management, demand planning, forecasting, budgeting, product allocations, channel management, inventory management etc.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook), GeoMapping and CRM
• Ability to travel frequently (sometimes overnight) within Ontario
• Ability to lift 40 pounds on a regular basis
• Leadership
• Problem solving
• Communication
• Relationship building
• Must have a valid Ontario’s Driver’s License

Nice To Haves

• Preference will be given to candidates who live within the Brantford territory.

Responsibilities

• Execute sales activities across a broad geographic region to a designated list of retail, hospitality and vending accounts
• Build retailer relationships and networks
• Resolve complaints/issues
• Prospect for new business
• Manage inventory of instant tickets at vending sites
• Achieve sales targets and maintain high standards of customer satisfaction
• Assist Senior Manager Field Sales in developing territory profile strategies, including prospecting for new retailers and channel development
• Manage inventory of instant tickets through proper allocation and merchandising of product at retail and in self-serve vending machines
• Analyze sales trends in assigned districts and develop recommendations on retail promotions and sales
• Analyze retailer information, conduct a profitability analysis including ROI and breakeven analysis to determine entitlement for terminal allocation
• Develop field level relationships with Corporate Account Area Supervisors and Managers to discuss and execute sales plans and initiatives
• Manage store level complaints and implement corrective actions to ensure swift resolution
• Proactively assess, clarify, and validate retailers’ needs on an ongoing basis to ensure their needs are fulfilled
• Provide training to retailers on new processes, procedures, rules and regulations, sales promotions and contests, new product offerings
• Provide content and review all retailer publications, training material, promotional activities and new product/terminal training guides
• Engage in special project assignments (managing account merchandizing plans and compliance, negotiating premium space, etc.) to promote existing/new channel development
• Keep merchandise and POS current and in good repair both at retail and in remote storage unit

Benefits

• Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only)
• Participation in a highly desirable defined benefit pension plan
• Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only)
• Competitive paid time-off provisions to support work-life balance and well-being
• Become your best self with access to new opportunities and personalized support programs
• 24/7 access to robust online learning programs
• Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree