Senior Sales Operations Analyst

Treace•Ponte Vedra, FL

2d•Hybrid

About The Position

Our mission is to advance the standard of care for the surgical management of bunion and related midfoot deformities. We are committed to operating our business with the highest standards of ethical conduct. We exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. Our products and services are designed to enable foot and ankle surgeons to improve patient outcomes and reduce healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders. This position requires 2–3 days per week in the office, with the remaining time worked remotely depending on business needs and team schedules. We are seeking a Senior Sales Operations Analyst to serve as a strategic partner to our field sales team and commercial leadership. This role involves leading critical functions such as sales analytics, forecasting, territory planning, compensation modeling, sales incentive program design and support, and quota management. The Senior Analyst will be a key player in translating data into actionable insights, creating impactful dashboards, reports, and KPIs, and ensuring data integrity across tools and processes. If you are someone who thrives on analyzing trends, driving performance improvements, and enabling teams to exceed growth objectives, this role is for you.

Requirements

Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.
Minimum of five (5) years of experience in sales operations, commercial operations, business analytics, or a similar role, preferably in the medical device or healthcare industry.

Nice To Haves

Advanced degree (e.g., MBA or relevant master’s) is a plus.

Responsibilities

Serve as the primary internal contact for sales forecasting, surgeon-territory alignments, incentive program support, and direct buy activities.
Design, develop, enhance, and drive adoption of reports, dashboards, and KPIs. Train sales teams on using these tools effectively.
Analyze sales data, forecast activity, assess performance, and uncover opportunities. Present findings with actionable recommendations.
Manage requests from sales leadership and stakeholders, ensuring accurate, timely, and clear reporting deliverables.
Optimize CRM systems (e.g., AcuityMD), including data governance, process improvements, training, and maintenance.
Monitor sales pipeline activity to provide insights on data integrity, funnel health, and overall effectiveness.
Assist with the design and implementation of sales incentive programs.
Leverage AI tools to draft communications, summarize data, and streamline reporting workflows.
Work closely with product management, finance, talent acquisition, and commissions teams to improve processes and tools.
Ensure all sales operations comply with company policies and industry regulations.