Senior Sales Operations Analyst
About The Position
As a member of Iterable’s Operations team, you will play a key role in developing strategy, process, and reporting for our growing Sales department. Your ultimate goal is to drive cross-functional strategic insights and detailed analytics into the sales process, so we can scale our business through data-driven decisions. We have 4 main objectives: (1) provide our internal teams with process and reporting that allows them to spend minimal time with data entry and maximum time with prospects and customers; (2) provide executives with key analytics that enable them to scale the business through data-driven decisions; (3) provide our prospects and customers with the best service and experience possible; and, (4) put efficient processes in place that will scale with our growth.
Requirements
- Strong written and verbal communication skills
- Demonstrable experience with Excel, Salesforce, and/or other Sales tools
- Solid attention to detail and time management skills
- Analytical thinker who can derive insights from data to improve process and training
- A self-starter attitude who naturally sees problems
Nice To Haves
- Sales experience or experience working with Sales organizations
- Experience at a high growth startup or consulting experience
- Certified Salesforce Administrator and Developer
- Experience with forecasting and sales territories
Responsibilities
- Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams to report business KPIs, identify key insights, and suggest areas of improvement
- Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
- Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
- Create and maintain KPI dashboards for business partners
- Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
- Administration of Salesforce (create and maintain reports/dashboards, page layouts, territory module, record transfers/uploads, new user creation, etc)
- Become an authority in our Sales tool stack and ensure team is using best practices
Benefits
- medical
- dental
- vision
- generous stipends for health & fitness
- learning & development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
