Senior Sales Operations Analyst

Generac Power Systems•Toronto, ON

5d•CA$80,500 - CA$100,600•Hybrid

About The Position

We are looking for a Senior Sales Operations Analyst to support our rapidly growing Sales Enablement team. In this role, you will help build tools and create processes that enable our Retail sales organization. Working with teams across Marketing, Sales, Finance, and BI, you will turn data into insights and create scalable solutions to help drive sell-through with our professional distribution and retail customers. You will support our Channel Marketing team to provide analysis on trade marketing ROI, demand forecasting, 3P selling, competitive & market activity. We are looking for a motivated collaborator who uses data and storytelling to enable good decision making. Someone who can look holistically at the systems, data, and processes at ecobee and our customers, and optimize these processes to create valuable business outcomes. This role follows a hybrid schedule, with in-office work required on Wednesdays and Thursdays to support collaboration, and flexibility to work remotely for the remainder of the week.

Requirements

Progressive years of experience in sales analytics.
Worked directly with customers/partners in a B2B and/or B2C environment.
Strong project management skills, being able to manage multiple initiatives concurrently.
Keen interest in process, enablement, managing data and crafting stories with it.
Strong analytical skills in forecasting and program ROI measurement.
Experience with various software including Business Intelligence (BI), data visualization tools, CRM, Sales analytics tools.
Comfortable operating in a lean environment and skilled at prioritization.

Nice To Haves

Experience with 2-step distribution, wholesale, or professional contractor/installers is a bonus.
Experience with both Power BI and SalesForce is preferred.

Responsibilities

Actively participate in the demand planning cycle with the sales & operational teams, work with the teams to identify trends and insights contributing to changes in consumer demand and how they should be reflected in customer specific & aggregated demand plans.
Create & deliver ROI analysis for all price & co-marketing promotions, communicate cross-channel conflicts, lead post-promotion reconciliation & analysis.
Become an internal specialist on customer data ingestion, visualization and business intelligence tools ensuring a high level of data hygiene.
Develop customer level insight to help improve sales velocity.
Use internal and external tools to analyze market level & store level cannibalization, promotional impacts, competitor activity, and general market insight.
Take a key role in onboarding new customers, launching new products, project managing internal system setup, providing key customer supply information to Ops team, and collaborating with our business systems team for EDI setup.