Senior Sales Manager

EOS Hospitality•San Francisco, CA

18h•$115,000 - $125,000•Onsite

About The Position

Reporting directly to the Area Director of Sales & Marketing, the Senior Sales Manager will work closely with Revenue Management, Operations, Front Office, Food & Beverage, and other departments to ensure successful execution of group and corporate business and exceptional guest experience. The ideal candidate is a highly motivated hospitality sales professional with a proven track record of exceeding revenue goals, developing key accounts, negotiating contracts, and generating new business.

Requirements

Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred.
5+ years of progressive hotel sales experience, with demonstrated success in revenue generation and account development.
Strong knowledge of hotel sales, group business, corporate accounts, and local market development.
Proven ability to prospect, negotiate, close business, and achieve sales goals.
Excellent communication, presentation, negotiation, and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work independently while collaborating effectively with a multidisciplinary team.
Working knowledge of Hospitality Systems: Lighthouse, Synxis, Ideas, Opera, Delphi.
Working knowledge of Business Software: Microsoft Office Suite (Excel advanced, Word, Outlook, PowerPoint, Teams), Google Workspace, Adobe Acrobat, Zoom, Microsoft OneDrive or SharePoint.

Responsibilities

Develop and execute strategic sales plans to achieve or exceed individual and hotel revenue goals.
Prospect, qualify, solicit, and secure new corporate, group, leisure, association, entertainment, and other market segments.
Manage and grow a portfolio of key accounts while identifying opportunities for increased production and revenue.
Conduct proactive outside sales calls, client appointments, site inspections, networking events, trade shows, and industry functions.
Develop strategies to increase hotel occupancy, ADR, RevPAR, group room nights, and overall revenue contribution.
Maintain a strong presence within the local and regional hospitality and business communities.
Monitor market trends, competitive activity, and economic conditions and adjust sales strategies accordingly.
Establish and maintain strong relationships with corporate accounts, meeting planners, travel professionals, DMCs, agencies, and other strategic partners.
Develop account plans and production goals for high-value accounts.
Conduct regular account reviews and identify opportunities for additional business.
Negotiate rates, contracts, room blocks, meeting space, and other business terms within established guidelines.
Maintain accurate and timely account, contact, activity, and sales information in the hotel's CRM system.
Convert leads and inquiries into profitable business while maintaining appropriate rate integrity.
Manage the sales process from initial inquiry through contract, turnover, and post-event follow-up.
Conduct property tours and presentations for prospective clients.
Work closely with Conference Services, Operations, Food & Beverage, and Front Office teams to ensure successful group execution.
Participate in pre-convention meetings and client planning sessions as needed.
Ensure client expectations are clearly communicated to operational teams.
Conduct post-event follow-up to encourage repeat business and referrals.
Serve as a senior sales resource and role model for the Sales & Marketing team.
Support the Area Director of Sales & Marketing in developing and implementing annual sales strategies, budgets, forecasts, and business plans.
Collaborate with other sales leaders and hotel departments to achieve property and area-wide objectives.
Share market intelligence, account information, and competitive insights with leadership.
Assist with coaching, mentoring, and development of sales team members.
Represent the hotel professionally at community, industry, and client events.