Senior Sales Manager- Hyatt Place Medford

Hotel•Medford, MA

1d•Onsite

About The Position

Hyatt Place Medford, a Colwen Hotels property, is seeking a Senior Sales Manager. This role will expand with the addition of the dual brand, Hyatt House. The Senior Sales Manager will be responsible for growing new and existing business through direct sales, marketing and cold calls and maximizing revenue and profits. In this role, you will collaborate with the sales and revenue teams, developing strategies that maximize profitability and guest satisfaction. Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

Requirements

5+ years sales and catering experience with a strong emphasis on food and beverage
Proven track record in social and corporate catering, hotel preferred
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to communicate across all levels of the organization
Comfortable in problem solving with client relationships and event management
Proven ability to drive the sales process
Excellent listening, negotiation and presentation skills
Strong leader of people
Able to travel to various local locations for sales call and networking
Proficient in Microsoft Office Suite or related software
Reliable with ability to multi-task and work under pressure
Familiar with common computer software programs; ability to learn new computer software programs
Reliable with the ability to work varied hours

Responsibilities

Grow existing accounts and generate new business to exceed budget and maximize revenue and profits
Maintain existing account relationships
Formulate sales and marketing strategies for assigned hotel
Collaborate with sales team, revenue management, and Hotel General Manager to maximize profitability of properties while maintaining guest satisfaction
Work closely with the sales teams and Hotel General Manager to assist in capturing catering business in all segments including corporate transient business
Assist in the training and support of all sales associates and ensure performance in accordance with established hotel brand/Colwen sales standards
Have general knowledge of Colwen banquet food service standards and techniques
Ensure knowledge of and adherence to standards by the banquet team to achieve optimal sales service and client retention
Develop and maintain market awareness to ensure ability to forecast revenue opportunities and create proactive strategies
Establish individual sales plans and goals for corporate and social catering events
Monitor and analyze product of top accounts and evaluate trends in market.
Independently solicit and book business
Negotiate food and beverage pricing, meeting room rental, and other services
Work directly with clients and event planners to gather necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, décor, cost, and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary.
Compile sales reports as required in a timely and accurate manner
Maintain accurate and up to date records of all activity/transactions
Supervise the execution of banquet events and monitor service provided by banquet staff
Participate in local networking organizations, community, and industry events while representing Colwen Hotels in a professional manner
Maintain knowledge of the competition