Senior Sales Manager - Hotel Sales

DoubleTree by Hilton Rochester • City of Rochester, NY

11h • Onsite

About The Position

The Senior Sales Manager is responsible for driving revenue growth through strategic sales efforts, account management, and business development. This role focuses on generating group, corporate, and/or transient business while maintaining strong relationships with existing clients. The Senior Sales Manager plays a key role in achieving hotel revenue goals and supporting overall market share growth.

Requirements

• Minimum 3–5 years of hotel sales experience, preferably in a full-service hotel
• Proven track record of meeting or exceeding revenue goals
• Strong knowledge of group, corporate, and/or transient sales segments
• Experience with CRM systems (e.g., Delphi, Salesforce, or brand-specific systems)
• Excellent communication, negotiation, and presentation skills
• Ability to work independently and manage multiple priorities

Nice To Haves

• Experience with Hilton, Marriott International, or similar brand systems
• Familiarity with STR reports and revenue management concepts
• Local market knowledge and established client relationships

Responsibilities

• Proactively solicit new business through prospecting, networking, and client outreach
• Manage and grow a portfolio of key accounts to maximize revenue opportunities
• Identify and pursue group, corporate, and negotiated rate business
• Participate in the development and execution of the hotel’s sales and marketing plan
• Achieve and exceed monthly, quarterly, and annual sales goals
• Maintain strong relationships with existing clients to ensure repeat business
• Conduct outside sales calls, site visits, and client presentations
• Respond to RFPs, leads, and inquiries in a timely and professional manner
• Negotiate contracts, pricing, and terms in alignment with hotel strategy
• Analyze market trends, competitive set activity, and demand patterns
• Utilize tools such as STR reports, CRM systems, and brand resources
• Provide regular sales activity reports, forecasts, and pipeline updates
• Work closely with revenue management to optimize pricing and inventory strategies
• Partner with operations teams (front office, F&B, events) to ensure successful execution of business
• Support and mentor junior sales team members when applicable
• Participate in sales meetings, training, and brand initiatives

Benefits

• Medical, Dental, Vision
• Voluntary Life Insurance, Voluntary Long-Term Disability
• 401k Plan
• Paid Time Off
• 7 Paid Holidays
• Go Hilton travel program: 100 nights of discounted travel
• Complementary Lunch or Dinner every work day

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees