Senior Sales Manager – Americas Resident Shows

Cirque du Soleil Entertainment Group • Las Vegas, NV

2d • Onsite

About The Position

The Senior Sales Manager, Americas Resident Shows, reporting to the Director of Marketing & Sales, will lead group and distribution sales across the portfolio, with primary responsibility for Cirque du Soleil's resident show productions in the Americas, including Las Vegas, Orlando and Hawai'i. This role will drive revenue, attendance, and channel growth through proactive sales strategies and high-performing partnerships. The Senior Sales Manager will oversee Group Sales Managers, Distribution Sales Managers, and the Sales Coordinator. This position will set strategy and expectations, manage performance and pipeline health, coach the team, remove operational barriers, and ensure strong execution across markets and channels. The ideal candidate is a results-oriented sales leader with experience building outbound programs, developing teams, managing complex client and partner portfolios, and exceeding revenue targets. This person brings a passion for live entertainment, disciplined sales leadership, and the ability to influence within a matrixed organization.

Requirements

• Bachelor's Degree in Business, Sales, Marketing, Hospitality, Communications, Tourism, or a related field, or an equivalent combination of education and experience.
• At least 8 years of progressive sales experience in sports, entertainment, hospitality, attractions, tourism, or travel, including at least 3 years leading people or a multi-market sales function.
• Demonstrated success building outbound sales programs, qualified pipelines, and large books of business while consistently meeting or exceeding revenue targets.
• Strong knowledge of group sales, account management, contract negotiation, partner onboarding, commission structures, pricing, inventory, and forecasting.
• Experience developing high-performing teams across multiple markets or channels, supported by strong analytical skills and data-driven action planning.
• Excellent negotiation, presentation, relationship-building, and written and verbal communication skills in English.
• Proficiency in Microsoft Office and Salesforce or another CRM platform.
• Ability to lead through influence, manage multiple priorities and stakeholders, travel regularly, and work occasional evenings or weekends for business needs.
• Must reside in, or able to relocate without assistance to, Las Vegas, Nevada, and be available to travel regularly to supported markets, including Orlando and Hawai'i.
• Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of Form I-9 upon hire and submission of acceptable documentation verifying identity and work authorization.

Nice To Haves

• Working knowledge of ticketing and distribution technology, such as Outbox, NLIVEN, Ticketmaster, API integrations, or comparable systems, strongly preferred.

Responsibilities

• Develop and execute group and distribution sales strategies aligned with annual business plans, market conditions, and portfolio revenue goals.
• Own monthly, quarterly, and annual targets; monitor sales pace, pipeline coverage, conversion, account productivity, and partner performance, and take corrective action when needed.
• Translate portfolio objectives into clear team goals, account priorities, outbound activity expectations, partner strategies, and measurable deliverables.
• Lead a high-volume outbound group sales program and coach the team through the full sales cycle while maximizing inbound leads, referrals, and existing accounts.
• Build senior relationships with key group accounts and direct market visits, trade shows, familiarization tours, and client initiatives that generate leads and revenue.
• Lead commercial strategy and account growth for online travel agencies, wholesalers, tour operators, ticketing platforms, resellers, API-connected partners, and other distribution channels.
• Identify, evaluate, negotiate, contract, and onboard new distribution partners in collaboration with Legal, Finance, Revenue Management, Ticketing, Marketing, Digital, and Technology.
• Oversee partner launches, integrations, testing, ticketing setup, content, inventory access, marketing support, and ongoing account management, ensuring accurate representation across platforms.
• Partner with Revenue Management on pricing, inventory, allocations, commissions, offers, and packaging strategies that drive conversion while protecting price and brand integrity.
• Analyze sales, channel, customer, and market data and lead forecasting, pipeline reviews, performance reporting, budget planning, and executive-ready business updates.
• Set team goals and conduct regular coaching and performance reviews, using Salesforce data to reinforce disciplined prospecting, forecasting, follow-up, and opportunity ownership.
• Allocate resources across markets and channels, establish consistent portfolio-wide practices, and support recruitment, onboarding, succession planning, and professional development.
• Serve as the senior sales liaison across internal teams, show operations, property partners, Disney, and other market-specific stakeholders.
• Represent Cirque du Soleil at client meetings, partner reviews, trade shows, industry events, and market visits, and lead special projects as assigned.

Benefits

• Diversity to us means various perspectives, fresh ideas and continuous improvement of the way we do things.
• Teamwork – we thrive with collaborative teams, regardless of titles or departments
• Respect – when we ask someone to join our team, it’s because we trust and respect you
• Integrity – whether you work behind-the-scenes or in the office, you’re being counted on. We are a team and integrity goes a long way here, and like we mentioned previously, trust is important
• Authenticity – we want you to bring your full self to work, this is a place where you don’t need to fit into a box to belong; diverse perspectives foster even more creativity in the workplace. We embrace the human behind the employee number
• Being heard – you have access to everyone in the organization, use your voice on development questions or suggestions on how to improve the experience. We value open and transparent communication, and we want you to be heard!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior