Senior Sales Force Effectiveness Analyst

United Therapeutics•Rtp, NC

21h•Hybrid

About The Position

The Senior Sales Force Effectiveness Analyst supports commercial and sales effectiveness initiatives through the execution of analytical and operational processes. The position contributes to the administration of incentive compensation plans, sales performance tracking, and business planning activities by compiling data, preparing analyses, and delivering insights that inform decision‑making for sales leadership and cross‑functional stakeholders. This role applies defined methodologies to territory alignment, targeting, and sales force effectiveness analyses, while ensuring data accuracy, timely reporting, and effective communication. The position collaborates with internal partners and external vendors to support cross‑functional initiatives and commercial strategies.

Requirements

5+ years of progressive experience in sales operations, commercial operations, incentive compensation, analytics, or a related analytical or operational function with a Bachelor's Degree, or 3+ years of progressive experience in sales operations, commercial operations, incentive compensation, analytics, or a related analytical or operational function with a Master's Degree
3+ years of experience utilizing strong knowledge in rare and/or orphan disease markets to drive sales force effectiveness, optimization, and decision‑making
Working knowledge of relational data with ability to translate technical needs between stakeholders and developers
Strong analytical and strategic marketing skills as well as demonstrated ability to learn new disease states
Ability to demonstrate proven track record of analyzing and interpreting data to develop targeted presentations suited to their audience
Ability to generate complex reports independently
Ability to partner with internal stakeholders to develop positive relationships
Ability to adapt to rapidly changing business requirements
Proficiency with Microsoft Office Suite, PowerBI
Working knowledge of Salesforce.com/Veeva/Tableau
Ability to execute highly effective working team meetings with internal and external partners and is visibly inclusive and transparent
Ability to exhibit strong emotional intelligence, diplomacy, maintenance of confidentiality, maturity, and organizational savvy
Strong ability to clearly communicate ideas, and make complex information easy for others to understand.
Demonstrated ability to solve problems and resolve conflict with diplomacy.
Self-starter, quickly grasps the essence of concepts, can change course rapidly where required, demonstrates intellectual curiosity
Experience with matrix-based teams and project management
Ability to build strong relationships with peers and cross functional partners outside of immediate team

Responsibilities

Support the implementation and ongoing administration of incentive compensation plans by executing established processes, tracking field performance to goals, and preparing communications for sales leadership and other company stakeholders
Assist sales leadership with business planning activities by compiling data, preparing analyses, and supporting development of business plan materials in alignment with defined objectives
Collaborate with Regional Business Directors (RBDs) and other stakeholders to respond to identified business questions by analyzing market trends, sales performance, call activity, and sales metrics, and delivering insights using reporting tools
Execute targeting and territory alignment activities by applying defined methodologies to support territory sizing, workload analysis, and alignment updates under guidance from senior team members
Contribute to cross‑functional initiatives by providing analytical support, data validation, and executional assistance for assigned workstreams
Build and maintain effective working relationships with internal stakeholders across sales, marketing, business intelligence and analytics, and data operations to ensure timely information exchange and coordinated execution
Support commercial sales strategies by preparing analyses related to sales force effectiveness, customer segmentation, call plan adherence, reach and frequency, and by summarizing findings for review by key stakeholders
Coordinate with external vendors by supporting sales force effectiveness projects and initiatives