Richmond - Senior Sales Engineer

SMC•Richmond, VA

4d•Hybrid

About The Position

The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company's industrial automation business.

Requirements

Must have passed all training required by SMC
Must be competent in all SMC sales philosophy, strategies, and tactics
Must use and accurately maintain CRM: sales calls, projects, opportunities, contacts, leads, success reports, to align customer data regionally, globally as necessary
Must be physically capable of lifting SMC products and displays up to 50 lbs.

Nice To Haves

Regular travel within the assigned territory is required.

Responsibilities

Retains and profitably grows sales through proactive management of medium to large size OEM accounts
Meets or exceeds annual growth expectations on a consistent basis
Presents all of SMC’s capabilities, services and products to current and prospective target customers
Serves as the primary contact for assigned customers and is responsible for customer growth
Represents the voice of the customer’s needs and goals within the organization
Leads all aspects of the sales process, calling upon others to assist in solution development
Owns and manages customer relationships
Develops and executes detailed customer action plans and forecasts as required
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
Effectively utilizes SMC tools and resources to ensure organizational consistency and efficiency
Completes market reports as new and relevant information becomes available
Manages SMC assets appropriately and is able to successfully calculate ROI using the RINGI process
Has passed all training required by SMC
Is competent in all SMC sales philosophy, strategies, and tactics
Uses and accurately maintains CRM: sales calls, projects, opportunities, contacts, leads, success reports, to align customer data regionally, globally as necessary
Successfully completes other duties as prescribed by the Branch Manager/Sales Manager
Collaborates with internal teams to develop tailored strategies aligned with client and company goals
Monitors project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives