Detroit Metro 1 Outside SAC10 - Senior Sales Engineer

SMC•Detroit, MI

4d•Onsite

About The Position

The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company's industrial automation business.

Requirements

Must have passed all training required by SMC.
Must be competent in all SMC sales philosophy, strategies, and tactics.

Nice To Haves

Customer facing position; with the majority time spent at customer site.
Potential travel with some extended stay away from home.
Physically capable of lifting SMC products and displays up to 50 lbs.

Responsibilities

Represents SMC in all business activities associated with new, current, and distributor account development.
Creates and develops new business and new relationships to increase market share and obtain annual growth.
Retains and profitably grows sales through proactive management of medium to large size OEM accounts.
Meets or exceeds annual growth expectations on a consistent basis.
Presents all of SMC’s capabilities, services and products to current and prospective target customers.
Serves as the primary contact for assigned customers and is responsible for customer growth.
Represents the voice of the customer’s needs and goals within the organization.
Leads all aspects of the sales process, calling upon others to assist in solution development.
Owns and manages customer relationships.
Develops and executes detailed customer action plans and forecasts as required.
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts.
Effectively utilizes SMC tools and resources to ensure organizational consistency and efficiency.
Completes market reports as new and relevant information becomes available.
Manages SMC assets appropriately and is able to successfully calculate ROI using the RINGI process.
Uses and accurately maintains CRM: sales calls, projects, opportunities, contacts, leads, success reports, to align customer data regionally, globally as necessary.
Successfully completes other duties as prescribed by the Branch Manager/Sales Manager.
Collaborates with internal teams to develop tailored strategies aligned with client and company goals.
Monitors project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives.