About The Position

Are you passionate about helping customers unlock the full potential of real-time 3D (RT3D) technology? As a Senior Sales Consultant (Product Specialist) for AMER , you’ll play a pivotal role in connecting Unity’s Customer Success offerings, from Enterprise Support and Consulting to Professional Training , with the needs of our customers across some of the world’s most dynamic markets. You’ll be part of a collaborative, high-impact global team that sits at the intersection of Sales, Customer Success, and Enablement , driving customer adoption and long-term value. This is a fast-paced, consultative role where your expertise will shape how organisations across AMER use Unity’s technology to innovate, scale, and transform their businesses.

Requirements

  • Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
  • Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
  • Proficiency in managing and analyzing sales pipelines using CRM tools such as Salesforce.
  • Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
  • Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.

Nice To Haves

  • Familiarity with Unity’s ecosystem, real-time 3D workflows, or digital twin applications across industry and gaming sectors.
  • Experience supporting enterprise or government clients within the AMER region.
  • Knowledge of customer success methodologies or service delivery frameworks.
  • Exposure to professional training, consulting, or enablement program design.

Responsibilities

  • Partner with AMER Sales teams to identify, qualify, and position Unity’s Customer Success products including Support, Training, and Consulting — to drive customer adoption and retention.
  • Collaborate with subject matter experts (SMEs) and regional stakeholders to design and scope customized success solutions aligned with customer goals.
  • Track and report on Customer Success deal pipeline across the AMER region, providing insights that support forecasting and revenue growth.
  • Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
  • Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.

Benefits

  • Comprehensive health, life, and disability insurance
  • Commute subsidy
  • Employee stock ownership
  • Competitive retirement/pension plans
  • Generous vacation and personal days
  • Support for new parents through leave and family-care programs
  • Office food snacks
  • Mental Health and Wellbeing programs and support
  • Employee Resource Groups
  • Global Employee Assistance Program
  • Training and development programs
  • Volunteering and donation matching program
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