Senior Sales Commissions & Systems Data Analyst

CarGurus • Boston, MA

11d • $88,000 - $110,000 • Hybrid

About The Position

The Sales Commissions team is looking to hire an experienced, highly motivated Senior Commission Systems and Data Analyst, to help shape the future of the CarGurus commission team. This role will partner with the commission team in driving decision-making and results through detailed analysis and data modeling. Reporting to the Director of Sales Incentives, this specialized role will closely collaborate with the Go-To-Market (GTM) team, along with other departments, to support the company’s strategic objectives while maintaining accurate and predictable commission processes.
The successful candidate will specifically demonstrate a strong aptitude for interpreting, analyzing, and optimizing complex commission systems, and independently identifying opportunities for system enhancements. Technical problem-solving, prioritization, and attention to detail are critical. This position offers multiple opportunities to showcase systems analysis and technical skills.
As a core member of the Commission team, this person will be responsible for supporting our commission administration, processes and reporting deliverables.

Requirements

• Bachelor’s degree in finance, accounting, business administration, or a related major required.
• Minimum 3-5 years of relevant experience, ideally working closely with commission management, sales operations, or finance, preferably in a global context.
• Hands-on Salesforce experience (accounts, opportunities, and custom objects), including data updates, queue management, and basic audits.
• Experience supporting sales incentive/commission or quota-crediting processes, including interpreting and applying policy in rep-facing communications.
• Proficiency in Excel, Google Sheets, Salesforce, or similar tools.
• Ability to project manage multiple tasks and priorities in a fast-paced environment.
• Consistently demonstrate behaviors that reflect initiative, intelligence, strong attention to detail, and integrity in striving for continuous improvement.
• Excellent written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work independently.

Nice To Haves

• Technical experience with Captivate IQ or a similar commission tool is strongly preferred.

Responsibilities

• Manage and maintain Captivate IQ software, overseeing the commission team’s operations, processes, and related procedures.
• Ensure timely and accurate calculation and distribution of commission payments with an analytical mentality and close attention to detail.
• Utilize Captivate to streamline processes and improve accuracy.
• Develop and automate dashboards, stack rank, plan health, and other reports using best-practice reporting processes.
• Assist with modeling and reporting for all commission deliverables.
• Ensure SOX compliance and manage SOX and accrual reporting.
• Respond to ad hoc analyses, special projects, and other similar or related duties as required or requested.
• Manage commission cases, ensuring timely resolution and communication.
• Provide Captivate IQ technical support and training to all stakeholders
• Create, develop, and implement repeatable business, operational, and financial processes, partnering closely with the commission team, to identify key areas of improvement for maximum efficiency.
• Own end-to-end Customer Growth and Retention (CGR) operations in Salesforce, including monitoring the SO CGR queue, validating and updating CGR records (existence, negative deltas, cancellations, ownership), performing weekly and quarter-open/close audits, and ensuring CGR data is accurate and complete for payouts.
• Serve as the CGR policy and process point of contact for Sales, reviewing CGR-related inquiries, applying CGR policy across Accounts/Opportunities/CGR objects, communicating rationale to reps and managers, and escalating complex issues to Sales Operations/EA as needed.

Benefits

• We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us.
• Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways.
• A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being.
• Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees