Senior Sales Associate

VersaceSan Francisco, CA
Onsite

About The Position

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Requirements

  • Ability to communicate effectively & build strong partnerships with clients, peers, and management

Nice To Haves

  • Exceptional client experience
  • Embracing and promoting our Retail Excellence Program
  • Meet & exceed sales goal targets (daily, monthly, yearly)
  • Meet & exceed targets for client data capture
  • Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
  • Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
  • Support the team in generating new client relationships while maintaining those that are existing
  • Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
  • Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
  • Support the business by maintaining seamless inventory operations throughout the day
  • Open and close consignments
  • Process returns and exchanges
  • Develop business driving initiatives, contests and events
  • Support the sales team through various coaching & training techniques

Responsibilities

  • Meet & exceed sales goal targets (daily, monthly, yearly)
  • Meet & exceed targets for client data capture
  • Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
  • Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
  • Support the team in generating new client relationships while maintaining those that are existing
  • Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
  • Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
  • Support the business by maintaining seamless inventory operations throughout the day
  • Open and close consignments
  • Process returns and exchanges
  • Ability to communicate effectively & build strong partnerships with clients, peers, and management
  • Develop business driving initiatives, contests and events
  • Support the sales team through various coaching & training techniques

Benefits

  • Equal employment opportunity employer
  • Compensation Range: Local Minimum Wage up to 28.00 USD
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