Senior Sales Account Executive

Intrado Life & Safety, Inc.UNAVAILABLE, UNAVAILABLE
Onsite

About The Position

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.

Requirements

  • 5+ years of sales experience, selling Public Safety Solutions, Call Center Solutions, and/or Cloud PBX required
  • 2+ years 9-1-1 or public safety experience required
  • Proven track record of meeting or exceeding sales targets and managing complex sales cycles
  • Knowledgeable about public safety operations, workflows, and challenges (PSAP, government agencies, etc.)
  • Strong negotiation, presentation, and consultative selling skills
  • Excellent communication, relationship-building, and interpersonal skills
  • Ability to navigate government contracts, grants, and funding mechanisms
  • Experience with CRM tools (e.g., Salesforce, HubSpot)
  • Understanding of software, hardware, and cloud-based solutions relevant to public safety (e.g., CAD, RMS, telematics, AI-driven analytics)
  • Bachelor's degree from an accredited college or University with major case work in business administration, information technology or related field required
  • Equivalent work experience in a similar position may be substituted for educational requirements

Responsibilities

  • Drive Revenue Growth: Achieve and exceed assigned revenue targets by selling call handling solutions to state and local government agencies, PSAPs, and emergency communications centers.
  • Develop and execute strategic territory and account plans to identify, qualify, and close new business opportunities while expanding existing customer relationships.
  • Build Trusted Customer Relationships: Establish and maintain executive-level relationships with 911 Directors, Emergency Communications Managers, Public Safety Leadership, IT leaders, and procurement stakeholders.
  • Serve as a trusted advisor, helping agencies evaluate and modernize emergency communications infrastructure.
  • Lead Complex Solution Sales: Manage the full sales cycle from prospecting through contract execution, including discovery, solution presentations, demonstrations, proposals, and negotiations.
  • Effectively communicate the operational, technical, and financial value of call handling and emergency communications solutions.
  • Navigate Government Procurement: Lead opportunities through government procurement processes, including RFPs, RFIs, RFQs, cooperative purchasing vehicles, and contract negotiations.
  • Support agencies in identifying funding sources, grants, and budget strategies that enable technology modernization initiatives.
  • Collaborate & Forecast: Partner with product, engineering, implementation, and customer success teams to deliver successful customer outcomes.
  • Maintain accurate pipeline data, forecasts, and account activity within Salesforce or other CRM platforms while monitoring market trends and competitive activity.

Benefits

  • medical
  • dental
  • vision
  • life and disability coverage
  • paid time off
  • 401(k) retirement plan
  • paid parental leave
  • access to a robust library of personal and professional training resources
  • employee discounts
  • critical illness
  • hospital indemnity
  • access to legal support
  • pet insurance
  • identity theft protection
  • EAP (Employee Assistance Program) that includes free mental health resources/support
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