Senior SailPoint SME

Yulista Solutions•Washington, DC

About The Position

StraitSys Inc. is seeking a Senior SailPoint Subject Matter Expert to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO), Cybersecurity Services (CSS) Identity and Access Management (USAidam) Program in Washington, DC. The Senior SailPoint SME will serve as the senior technical resource for the design, architecture, development, maintenance, and optimization of the USAidgov SailPoint IdentityIQ (IIQ) environment. The role provides technical leadership for SailPoint development and operations, oversees code and workflow design, ensures system performance and reliability, and provides architectural and technical recommendations to Government Program and Project Managers. The Senior SailPoint SME also leads and guides Junior SailPoint SMEs on the USAidam DevOps team and assists with complex technical issues escalated through the USAidam Helpdesk.

Requirements

At least six years of experience developing code for and maintaining on-premises SailPoint installations.
Demonstrated expertise with SailPoint IdentityIQ architecture, development, configuration, administration, and maintenance.
Experience designing, developing, modifying, and maintaining SailPoint workflows for identity lifecycle and access-governance requirements.
Experience developing and supporting automated user provisioning and deprovisioning processes.
Experience configuring, maintaining, and troubleshooting SailPoint connectors and system integrations.
Experience troubleshooting synchronization, aggregation, identity correlation, workflow, and data-integration issues.
Experience supporting identity lifecycle management, entitlement provisioning, access governance, role management, and user certification and recertification processes.
Experience performing code reviews, validating code changes, and maintaining code quality in an enterprise SailPoint environment.
Experience supporting SailPoint system performance, reliability, database backup, and operational maintenance.
Demonstrated ability to design and support integrations between SailPoint and enterprise identity and authentication technologies.
Experience troubleshooting complex identity-management issues and providing advanced technical support.
Experience providing technical leadership, oversight, and guidance to junior engineers or developers.
Strong technical documentation, analytical, troubleshooting, and communication skills.
Ability to communicate architecture and design recommendations effectively to technical teams, project leadership, and Government stakeholders.

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Information Systems, Software Engineering, or a related technical discipline.
SailPoint IdentityIQ certification or another relevant SailPoint technical certification.
Experience supporting DOJ, EOUSA, or another Federal Government organization.
Experience integrating SailPoint IdentityIQ with Okta.
Experience with the SailPoint Okta Connector and/or SailPoint MasterAPI connector.
Experience with Okta Identity Engine (OIE/IDaaS) and Okta Government environments.
Experience with REST APIs, JSON, CSV-based integrations, and enterprise identity data exchanges.
Experience developing or supporting AWS Lambda functions for identity-management automation.
Experience with PowerShell and other scripting or automation technologies.
Experience with GitLab or comparable source-code management and CI/CD technologies.
Experience working in a DevOps or DevSecOps development environment.
Experience with modern authentication and federation standards, including SAML, OIDC, SCIM, PIV, and MFA.
Knowledge of Privileged Access Management and integration between identity governance and privileged account lifecycle management.
Experience supporting Federal cloud or hybrid environments.
Familiarity with Federal cybersecurity and identity-management requirements, including NIST, FedRAMP, Zero Trust Architecture, and the CISA Zero Trust Maturity Model.
Experience supporting Security and Privacy Assessment & Authorization (SPA&A) and Federal system authorization activities.

Responsibilities

Serve as the senior technical authority for the design, architecture, development, maintenance, and enhancement of the USAidgov SailPoint IdentityIQ environment.
Design and architect a secure, efficient, reliable, scalable, and performant SailPoint solution.
Ensure the SailPoint database is appropriately backed up and support overall system reliability and performance.
Own SailPoint code changes and ensure they are independently validated and appropriately reviewed before incorporation into the system codebase.
Provide technical and design oversight for SailPoint workflows supporting internal and external account-management functions.
Design, develop, maintain, and enhance workflows for user lifecycle management, entitlement provisioning, identity refreshes, aggregation tasks, provisioning, and deprovisioning.
Oversee daily SailPoint processes and connectors, identifying and resolving synchronization, aggregation, and data-correlation issues.
Configure and enhance integrations and connectors, including the SailPoint Okta Connector, SailPoint MasterAPI connections, CSV imports, and API calls.
Support automated user provisioning and deprovisioning across USAidam-supported applications and environments.
Develop and maintain integrations for centralized entitlement and role-based access management.
Support user recertification campaigns for privileged and unprivileged users, including customized certifier routing rules and Government-defined account selection criteria.
Support automated identity lifecycle and access-governance processes.
Recommend SailPoint architecture, design strategies, system enhancements, and applicable SailPoint feature releases to Government Program Managers.
Lead, mentor, and provide technical oversight to Junior SailPoint SMEs on the USAidam DevOps team.
Assist the USAidam Helpdesk and DevOps team with complex Tier 2 and Tier 3 issues requiring engineering support.
Troubleshoot SailPoint workflows, connectors, integrations, scripts, synchronization processes, account provisioning, entitlements, and other identity-governance issues.
Support integration between SailPoint and the broader USAidam technology environment, including Okta and external identity providers.
Participate in design, development, testing, validation, User Acceptance Testing, deployment, and post-deployment support.
Conduct or support smoke and regression testing for builds, enhancements, workflows, integrations, and system releases.
Ensure solutions are tested, validated, and approved by the Government before production deployment.
Support system patching, updates, security maintenance, vulnerability remediation, and related operational activities.
Develop and maintain technical and system design documentation, testing plans, training materials, and other required system artifacts.
Support identity and access reports, audit logs, certification campaigns, and other Government-directed identity-governance requirements.
Collaborate with Government stakeholders, application owners, USAidam engineers, Helpdesk personnel, and other technical teams to resolve issues and deliver secure identity-management capabilities.