Senior SailPoint SME

Calista Corporation•Washington, DC

About The Position

StraitSys Inc is seeking a Senior SailPoint Subject Matter Expert to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO), Cybersecurity Services (CSS) Identity and Access Management (USAidam) Program in Washington, DC. The role is the senior technical resource responsible for the design, architecture, development, maintenance, and optimization of the USAidgov SailPoint IdentityIQ (IIQ) environment. The Senior SailPoint SME provides technical leadership for SailPoint development and operations, oversees code and workflow design, supports system performance and reliability, and provides architectural and technical recommendations to Government Program and Project Managers. The position also leads and mentors Junior SailPoint SMEs on the USAidam DevOps team and helps resolve complex technical issues escalated through the USAidam Helpdesk. The role supports identity lifecycle management and access governance across supported applications and environments, including integrations with Okta and external identity providers. It participates in design, development, testing, validation, deployment, and post-deployment support, while maintaining technical documentation and supporting Government-directed identity governance requirements.

Requirements

At least six years of experience developing code for and maintaining on-premises SailPoint installations.
Expertise in SailPoint IdentityIQ architecture, development, configuration, administration, and maintenance.
Experience designing, developing, modifying, and maintaining SailPoint workflows for identity lifecycle and access-governance requirements.
Experience developing and supporting automated user provisioning and deprovisioning processes.
Experience configuring, maintaining, and troubleshooting SailPoint connectors and system integrations.
Experience troubleshooting synchronization, aggregation, identity correlation, workflow, and data-integration issues.
Experience with identity lifecycle management, entitlement provisioning, access governance, role management, and user certification or recertification.
Experience performing code reviews, validating code changes, and maintaining code quality in an enterprise SailPoint environment.
Experience supporting SailPoint system performance, reliability, database backups, and operational maintenance.
Ability to design and support integrations between SailPoint and enterprise identity or authentication technologies.
Experience troubleshooting complex identity-management issues and providing advanced technical support.
Experience providing technical leadership, oversight, and guidance to junior engineers or developers.
Strong technical documentation, analytical, troubleshooting, and communication skills.
Ability to communicate architecture and design recommendations effectively to technical teams, project leadership, and Government stakeholders.

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Information Systems, Software Engineering, or a related technical discipline.
SailPoint IdentityIQ certification or another relevant SailPoint technical certification.
Experience supporting DOJ, EOUSA, or another Federal Government organization.
Experience integrating SailPoint IdentityIQ with Okta.
Experience with the SailPoint Okta Connector and/or SailPoint MasterAPI connector.
Experience with Okta Identity Engine (OIE/IDaaS) and Okta Government environments.
Experience with REST APIs, JSON, CSV-based integrations, and enterprise identity data exchanges.
Experience developing or supporting AWS Lambda functions for identity-management automation.
Experience with PowerShell and other scripting or automation technologies.
Experience with GitLab or comparable source-code management and CI/CD technologies.
Experience working in a DevOps or DevSecOps development environment.
Experience with modern authentication and federation standards, including SAML, OIDC, SCIM, PIV, and MFA.
Knowledge of Privileged Access Management (PAM) and integration between identity governance and privileged account lifecycle management.
Experience supporting Federal cloud or hybrid environments.
Familiarity with Federal cybersecurity and identity-management requirements, including NIST, FedRAMP, Zero Trust Architecture, and the CISA Zero Trust Maturity Model.
Experience supporting Security and Privacy Assessment & Authorization (SPA&A) and Federal system authorization activities.

Responsibilities

Serve as the senior technical authority for design, architecture, development, maintenance, and enhancement of the USAidgov SailPoint IdentityIQ environment.
Design and architect a secure, efficient, reliable, scalable, and performant SailPoint solution.
Support SailPoint database backups and the reliability and performance of the SailPoint architecture.
Own SailPoint code changes and ensure independent validation and appropriate review before changes are incorporated into the system codebase.
Provide technical and design oversight for workflows supporting internal and external account management.
Design, develop, maintain, and enhance workflows for user lifecycle management, entitlement provisioning, identity refreshes, aggregation, provisioning, and deprovisioning.
Oversee daily SailPoint processes and connectors and resolve synchronization, aggregation, and data-correlation issues.
Configure and enhance SailPoint integrations and connectors, including the SailPoint Okta Connector, SailPoint MasterAPI connections, CSV imports, and API calls.
Support automated user provisioning and deprovisioning across USAidam-supported applications and environments.
Develop and maintain integrations for centralized entitlement and role-based access management.
Support user recertification campaigns for privileged and unprivileged users, including certifier routing rules and Government-defined account selection criteria.
Support automated identity lifecycle and access-governance processes.
Recommend SailPoint architecture, design strategies, system enhancements, and potential SailPoint feature releases to Government Program Managers.
Lead, mentor, and provide technical oversight to Junior SailPoint SMEs supporting the USAidam DevOps team.
Assist the USAidam Helpdesk and DevOps team with complex Tier 2 and Tier 3 issues requiring engineering support.
Troubleshoot workflows, connectors, integrations, scripts, synchronization, provisioning, entitlements, and other identity-governance issues.
Support integration between SailPoint and the broader USAidam technology environment, including Okta and external identity providers.
Participate in design, development, testing, validation, User Acceptance Testing, deployment, and post-deployment support.
Conduct or support smoke and regression testing for builds, enhancements, workflows, integrations, and releases.
Ensure solutions are tested, validated, and approved by the Government before production deployment.
Support system patching, updates, security maintenance, vulnerability remediation, and related operational activities.
Develop and maintain technical and system design documentation, testing plans, training materials, and other system artifacts.
Support identity and access reports, audit logs, certification campaigns, and other Government-directed identity-governance requirements.
Collaborate with Government stakeholders, application owners, USAidam engineers, Helpdesk personnel, and other technical teams.