Senior RPA Specialist

Conservice•Mandan, ND

About The Position

The Senior RPA Specialist uses RPA development tools to replace redundant business processes, analyze RPA architecture performance, and refactor workflows for scalability and performance, with a focus on automated utility bill transactions. The role builds, monitors, and troubleshoots robots to support consistent, accurate data processing, and identifies opportunities to expand automation into EDI and other core system processes. It coordinates system setup with external vendors and works closely with internal teams to ensure automated processes operate reliably. The role plans, designs, develops, tests, and deploys automation robots; monitors production robots and resolves exceptions; and maintains or refactors code to support reliable operations. It also assists with SFTP/MFT platforms and specialized transaction systems, evaluates manual operations for additional automation opportunities, and collaborates with developers, testers, and vendors to bring robots online.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience.
  • Typically 2–4 years of experience designing, building, and troubleshooting complex RPA robots, including architecture and system integrations, if qualifying through equivalent hands-on experience.
  • Strong computer knowledge and a solid background in RPA development suites.
  • Exposure to or understanding of EDI and electronic transaction file formats.
  • Analytical problem-solving skills to identify, debug, and resolve issues in live robot architectures.
  • Strong attention to detail and accuracy when manipulating financial and utility bill data.
  • Ability to develop and maintain relationships with internal team members, cross-functional stakeholders, and third-party vendors.
  • Excellent organization and time-management skills to balance bot maintenance and monitoring with new development.
  • Ability to adapt to different processes, evolving vendor specifications, and changing system requirements.

Responsibilities

  • Plan, design, develop, and deploy automated robots for utility bill transactions and complex data processing.
  • Monitor production robots, diagnose system exceptions, and fix or refactor code to maintain reliable business functions.
  • Analyze manual operations and identify opportunities to expand automation across the department.
  • Assist in building and maintaining SFTP/MFT platforms and other specialized transaction systems.
  • Serve as a technical point of contact for external vendors on system configuration and align internally with developers and testers to bring robots online.
  • Develop and execute testing protocols to validate robot reliability and data integrity before production deployment.
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