Senior Risk Associate, Investigations Quality

Capital OneRichmond, VA
Onsite

About The Position

As a Senior Associate on Capital One’s Anti-Money Laundering (AML) Investigations Quality Strategy and Sample team, you will join a strategic and innovative group focused on elevating the Financial Crimes Investigations Quality program. You will drive continuous improvement by performing robust root cause analysis and developing data-driven recommendations for key stakeholders. We are looking for a passionate, forward-thinking professional who is comfortable embracing new technologies, including AI, and excels in a collaborative team setting. The ideal candidate must possess excellent communication and critical thinking skills, along with the agility to adapt quickly to change. Success in this role is dependent on the ability to leverage data to create compelling recommendations and effectively assess stakeholder needs.

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 3 years of process or project management experience
  • At least 3 years of Anti-Money Laundering (AML) experience

Nice To Haves

  • Bachelor’s Degree
  • 5+ years of process or project management experience
  • 5+ years of Anit-Money Laundering (AML) experience
  • Certified Regulatory Compliance Manager (CRCM), Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Fraud Examiners (ACFE), Six Sigma Lean, Green Belt, Black Belt, Agile or Agile Coach, Project Management Professional (PMP), Business Process Management certification (BPM)
  • 4+ years of experience in compliance or risk management
  • Proficient in Microsoft Office or Google Suite or Gemini

Responsibilities

  • Conduct robust root cause analysis using analytics and data to develop strategic recommendations for improving or enhancing Investigations quality and processes.
  • Collaborate cross-functionally with teammates and stakeholders on initiatives focused on Investigations quality.
  • Apply a customer-centric approach to identify and implement process improvements within Financial Crimes Investigations.
  • Partner with Analysts and Developers to design or optimize quality reports and system workflows.
  • Ensure proactive and effective communication to meet the strategic objectives of the quality program.
  • Support internal reviews and audits by assisting with data collection and preparation.

Benefits

  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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