Senior Revenue Operations Manager

AcuityMD • Boston, MA

2h • Remote

About The Position

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.
In this role, you will architect and scale the operating system that powers our Commercial organization. You will solve challenges related to revenue predictability, process scalability, systems integration, and performance visibility. You will do this by defining revenue strategy in partnership with Commercial leadership, building durable infrastructure across systems and processes, and delivering insights that drive measurable improvements in growth, efficiency, and customer experience.
Team Mission
Revenue Operations exists to increase the velocity of the Commercial organization at AcuityMD and drive excellence across the team through strategy, operations, and analysis. We build and improve the processes, systems, and insights that enable our Sales, Marketing, Customer Success, and Professional Services teams to scale efficiently while delivering an outstanding customer experience.

Requirements

• 6–8+ years of experience in Revenue Operations, Sales Operations, Business Operations, or related roles within a high-growth B2B SaaS environment
• Demonstrated ownership of forecasting, territory planning, and revenue analytics in a scaling organization
• Deep experience managing and optimizing CRM systems (e.g., HubSpot, Salesforce) and broader GTM tech stacks
• Strong analytical toolkit (Excel/Sheets fluency required; experience with BI tools a plus)
• Proven ability to translate data into executive-ready insights and influence senior stakeholders
• Strong systems thinker with the ability to connect strategy to process to tooling
• Excellent project management skills with a track record of driving cross-functional initiatives to completion
• Comfortable operating in ambiguity with a bias for action and continuous improvement
• Experience in venture-backed, high-growth SaaS companies
• Willingness to travel domestically 2–4x per year for company-sponsored offsites
• You must have an eligible work permit in the USA to be considered for this position.

Nice To Haves

• Experience leading CRM implementations or major systems migrations
• Familiarity with commission automation tools and CPQ platforms
• Medical device or healthcare industry experience
• Prior experience in a customer-facing commercial role (Sales, CS, Solutions Engineering, etc.)
• Experience building RevOps functions from early-stage through scale

Responsibilities

• Forecasting & Performance Management
• Own revenue forecasting infrastructure and pipeline health analytics. Establish clear KPIs across the funnel and implement reporting that enables proactive decision-making and predictable growth.
• Sales Process & Operational Excellence
• Design, operationalize, and continuously refine scalable sales and post-sale processes. Ensure methodologies are embedded in CRM workflows and that stage definitions, qualification criteria, and inspection rhythms drive accountability and velocity.
• GTM Systems Architecture & Data Integrity
• Own and evolve our GTM tech stack (CRM, engagement tools, enrichment platforms, analytics tools, etc.). Ensure systems are integrated, data is accurate, and workflows support scale. Lead major systems enhancements or migrations as needed.
• Executive Insights & Operating Rhythm
• Lead QBR analytics, board-level reporting inputs, and weekly/monthly performance reviews. Deliver clear, concise insights that highlight risks, opportunities, and recommended actions.
• Cross-Functional Leadership
• Act as a strategic thought partner to Commercial leaders. Influence without authority, drive alignment across teams, and proactively identify opportunities to improve efficiency and customer experience.

Benefits

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed