About The Position

Dandy is hiring a Senior Manager, Revenue Operations, Training to join our rapidly growing venture-backed company. The Revenue Operations team owns operationalizing our Revenue organization and driving efficiencies to help scale our Revenue. In this role, you’ll support and scale our Training Team, the group responsible for customer onboarding (“Activation”) and guiding customers through their first 30 days. This role will be critical in operationalizing all aspects of revenue operations for the training function, such as ensuring our teams have the processes, systems, insights, and incentives needed to drive customer success and revenue impact. You will act as the RevOps partner to Training leadership, owning the operational backbone that enables consistent activations, faster time-to-value, and repeat customer ordering.

Requirements

  • 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields
  • Proven experience supporting customer onboarding, activation, or early lifecycle revenue motions
  • Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex)
  • Demonstrated ability to translate strategy into scalable processes
  • Exceptional analytical, communication, and stakeholder management skills
  • Operates with urgency and ownership and is comfortable in ambiguous situations

Nice To Haves

  • Experience in high-growth, fast-paced environments preferred

Responsibilities

  • Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days
  • Translate company-level revenue strategy into clear, executable operating plans for the Training team
  • Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle
  • Design, refine, and automate workflows to drive efficiencies within the Training function
  • Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement
  • Support a team that will be expanding internationally into a number of countries in the next 12 months
  • Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)

Benefits

  • For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate.
  • Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
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