Revenue Operations Manager

EasyLlama

12h•$130,000 - $140,000•Remote

About The Position

We’re hiring a Revenue Operations Manager to own and elevate revenue reporting across Sales and Customer Experience. This role will be responsible for delivering accurate, timely, and trusted insights that help GTM leadership understand performance, forecast confidently, and improve execution. This role requires deep expertise in HubSpot reporting, strong analytical skills, and operational discipline. You’ll partner closely with Sales, CX, and leadership to define KPIs, build dashboards, maintain recurring reporting cadences, and ensure data-driven decision-making across the business. Note: This is an individual contributor role with no direct reports.

Requirements

3+ years of experience in Revenue Operations, Sales Operations, Business Analytics, or a similar role
Strong experience building dashboards and reporting in HubSpot
Advanced Excel/Google Sheets skills (pivot tables, complex formulas, data modeling)
Strong understanding of pipeline metrics, forecasting concepts, and funnel performance
Ability to translate data into clear insights and recommendations for stakeholders
Strong attention to detail and high standards for accuracy and documentation
Expert-level HubSpot reporting and dashboard creation
Strong analytical thinking and problem-solving skills
Ability to manage deadlines and recurring deliverables reliably
Excellent communication and stakeholder management
Highly organized, process-driven, and documentation-oriented
Comfortable working cross-functionally in a fast-moving environment

Nice To Haves

Experience with SaaS metrics (ARR, MRR, churn, retention, CAC, LTV)
Familiarity with commission structures and incentive compensation processes
Experience building recurring reporting cadences for leadership (weekly/monthly/QBRs)
Experience with BI tools (Tableau, Power BI, Looker, Mode, etc.)
SQL experience is a plus

Responsibilities

Serve as the HubSpot reporting expert and owner of revenue performance dashboards
Build and maintain reports across the full funnel including lead conversion, pipeline health, win rates, deal velocity, retention, and churn
Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology
Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions
Turn recurring reporting requests into scalable dashboards and repeatable processes
Produce and distribute a daily Sales Waterfall report to provide visibility into closed-won performance
Build and maintain monthly AE scorecards, including quota attainment, pipeline coverage, and key activity metrics
Support leadership reporting needs including monthly business reviews and performance summaries
Identify trends, bottlenecks, and opportunities through funnel analysis and performance reporting
Own the monthly Sales and CX commission process end-to-end, ensuring accurate and timely payouts
Maintain commission logic, rate tables, eligibility rules, and exceptions
Validate CRM data before calculations and provide deal-level transparency for Sales and CX team members
Prepare monthly commission summaries for leadership review and approval
Document commission processes clearly and respond to commission-related questions with clarity and professionalism
Own RevOps request intake and ticketing processes to ensure requests are tracked, prioritized, and delivered on time
Build and maintain SOPs, documentation, and repeatable workflows to ensure reporting is consistent and scalable
Maintain internal performance recognition reporting and publish monthly updates highlighting top performers