Senior Revenue Operations Manager

EdSights•New York, NY

1d•Remote

About The Position

At EdSights, we’re building technology that helps colleges and universities better understand and support their students—at scale. Our platform amplifies the student voice in real time, giving institutions the insights they need to improve outcomes and retention. Today, we partner with 250+ colleges and universities across the country and are growing quickly. We’re backed by a recent $80M investment from JMI Equity and are in a phase of rapid execution and expansion. This role is an opportunity to do meaningful, hands-on work at a high-growth startup tackling one of higher education’s most urgent problems: helping more students access college—and supporting them all the way through graduation. You’ll join a driven, thoughtful team that values ownership, moves quickly, and cares deeply about building products that make a measurable difference for students. “EdSights has perhaps the world’s most valuable data set on what college students need to navigate their academic lives.” - The Washington Post The Opportunity As EdSights’ first RevOps hire, you won’t just optimize systems — you’ll design the operating system that powers our go-to-market motion. You’ll help create a faster, cleaner, more intelligent revenue engine that supports both our growth and our mission to improve student outcomes nationwide. This role reports directly to the Vice President of Sales and will serve as the connective tissue across Sales and Marketing. You’ll play a critical role in shaping how our go-to-market engine operates — designing workflows, improving visibility, and using AI to eliminate manual work so our teams can move faster and smarter. If you’re excited about building from the ground up in a high-performance, mission-driven environment, this is a rare opportunity to create lasting impact.

Requirements

5+ years of experience in RevOps, Sales Ops, or GTM Ops within B2B SaaS
Strong hands-on experience with Salesforce and HubSpot
Experience supporting vertical SaaS or enterprise sales cycles (multi-stakeholder deals, longer evaluation periods, structured pipeline management)
This role is not a fit for candidates with exclusively high-velocity SMB or horizontal SaaS experience
Demonstrated experience using AI and automation tools to streamline workflows and eliminate manual work
Strong understanding of data governance, enrichment, segmentation, and CRM hygiene
Ability to translate data into clear insights and communicate effectively with executives
Comfortable operating as a hands-on individual contributor in a high-performance, fast-moving environment

Responsibilities

Own Our GTM Systems & Automation
Own and optimize our Salesforce and HubSpot ecosystem, ensuring clean data, structured processes, and a unified source of truth
Build AI-driven automations across the revenue cycle (enrichment, routing, scoring, research, reporting, enablement)
Integrate and maintain GTM tools (Salesforce, HubSpot, Apollo, Gong, Zapier, etc.) and proactively identify opportunities to streamline workflows
Ensure seamless data flow between Sales and Marketing
Drive Top-of-Funnel & Pipeline Performance
Own early-funnel metrics including lead volume, quality, conversion, and segmentation
Build dashboards that provide visibility into lead sources, progression, and bottlenecks
Ensure pipeline creation supports quarterly and annual revenue targets
Partner with Sales leadership on territory design, segmentation, and account assignment
Deliver Revenue Visibility & Strategic Insights
Build forward-looking forecasting and pipeline health reporting
Provide reliable executive reporting across KPIs and performance trends
Use data to diagnose friction across the revenue cycle and recommend improvements
Enable GTM Alignment & Efficiency
Create internal tools, dashboards, and repeatable processes that make GTM teams more effective
Partner with Sales to streamline enablement and improve seller productivity
Partner with Marketing to improve lead flow, campaign attribution, and routing reliability