Founding Senior Revenue Operations Manager

Pallet•San Francisco, NY

5d•Onsite

About The Position

Pallet is seeking its first Founding Senior Revenue Operations leader to build the operating system behind its go-to-market organization. As Pallet evolves from founder-led selling to a repeatable revenue engine, this role is crucial for creating the infrastructure, rigor, and operating cadence needed for scalable growth. The position involves partnering directly with Sales Leadership to enhance execution across the entire funnel, defining best practices, establishing repeatable processes, driving accountability, and ensuring sales representatives have the necessary systems and enablement to perform at a high level. This is a unique opportunity to be the first dedicated Revenue Operations leader, transforming raw data into actionable insights and shaping the future revenue generation of a rapidly growing company in the physical economy sector.

Requirements

5+ years of Revenue Operations, Sales Operations, or GTM Operations experience in a high-growth B2B SaaS company.
Experience scaling sales organizations from founder-led selling into a structured, repeatable revenue engine.
Deep expertise with Salesforce and modern GTM tools such as Gong, Outreach, Apollo, Clari, HubSpot, or similar platforms.
Proven ability to build operational processes from scratch while influencing cross-functional stakeholders.
Strong analytical mindset with a bias toward action and a track record of solving ambiguous business problems through systems and process design.

Responsibilities

Design and improve operational processes to enable predictable sales scaling.
Build reporting, dashboards, and operating cadences to support executive decision-making.
Develop metrics for pipeline health, forecast accuracy, and team performance.
Own pipeline hygiene, opportunity inspection, and forecasting accuracy.
Create repeatable pipeline review processes and establish CRM discipline expectations.
Partner with Sales Leadership to improve SDR and AE accountability through reporting, metrics, and operational rigor.
Design lead routing, territory management, and account allocation frameworks.
Own commission administration and support operational planning for the sales organization.
Partner cross-functionally with Marketing and Finance to improve reporting, attribution, and data quality.