Senior Revenue Operations Manager, Marketing Operations

EvenUp

1d•Hybrid

About The Position

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. EvenUp is looking for a Senior Revenue Operations Manager who will own Marketing Operations end-to-end and serve as the operational partner to Marketing and Sales Development leadership. You’ll build and optimize the systems, processes, and data foundation that power demand generation, lifecycle marketing, and pipeline creation. This role is accountable for marketing funnel performance visibility, lead management operations, attribution, and campaign execution integrity—ensuring Marketing can scale efficiently and predictably. This role can be based in our San Francisco office (hybrid) or remotely anywhere in the United States or Canada, with a preference for candidates located in the Pacific Time zone.

Requirements

5+ years in Marketing Operations / Revenue Operations (Marketing), ideally in B2B SaaS.
Strong hands-on experience with Salesforce (or equivalent CRM) and a marketing automation platform (e.g., HubSpot, Marketo, Pardot/Account Engagement); we need someone who can hit the ground running—no platform training.
Proven track record improving lead management, funnel conversion, and campaign measurement.
Strong analytical skills: comfortable building complex reports and dashboards via Salesforce custom reports, SQL, Domo, and other analytics tools; able to diagnose performance issues and provide actionable insights.
Ability to translate strategy into process: you can go from “we need better pipeline visibility” to definitions, workflows, dashboards, and operating cadence.
Hands-on experience with Clay for enrichment processes, as well as familiarity with WordPress and Drift/chatbot tools.
Excellent stakeholder management—able to partner with Marketing leaders while enforcing standards and governance.
Organized and detail-oriented; you naturally build repeatable processes, documentation, and scalable solutions.

Responsibilities

Own the marketing tech stack (primarily marketing automation, Hubspot, and its integration to SFDC), including administration, configuration, governance, and documentation.
Lead lifecycle and lead management operations, including routing, scoring, enrichment, deduplication, consent/compliance workflows, and SLA monitoring across Marketing/SDR/Sales.
Implement and optimize campaign operations: build programs, manage UTM and tagging standards, maintain templates, create forms, execute email marketing campaigns, and ensure clean, consistent execution across channels.
Own attribution, reporting, and dashboards: establish reliable source-of-truth dashboards for channel performance, CAC-related inputs, pipeline impact, forecasting, and cohort or deeper performance analysis.
Partner with Demand Gen to run experiments, improve conversion rates, and reduce friction across journeys (forms, landing pages, nurture, handoffs).
Ensure data quality and governance for Marketing-owned fields and objects in SFDC.
Drive operational planning and readiness for launches and major campaigns—QA, measurement plans, tagging, audience logic, and reporting.
Build scalable processes for enrichment leveraging Clay.
Collaborate cross-functionally with Sales Ops, Customer Ops, Data/Analytics, and Product Marketing to align systems, definitions, reporting, and performance analysis.