Senior Manager, Revenue Operations

David Energy•New York, NY

2d•$150,000 - $200,000•Hybrid

About The Position

David Energy is creating a new kind of power company. We offer cheaper and cleaner energy than traditional Retail Electricity Providers (REPs) can, and we do so economically because we can tap into renewable supply (e.g. solar) and controllable capacity (e.g. batteries) anywhere it exists, including "behind" customers’ electricity meters. We’re a series A company aiming to run the grid on clean energy 24/7/365. We’re rapidly scaling our "Beat the Utility" product which guarantees small commercial customers that their total electric spend will be less than their incumbent utility. We can make this guarantee because our technology and risk management unlock value that is not available to the utility. We're currently operating in NYC (NYISO Zone J) and scaling toward hundreds of new customer locations per month, with plans to expand to additional zones and ISOs across the Northeast. We are seeking a dynamic Senior Manager of Revenue Operations to own and scale our revenue operations function. This role requires a hands-on leader who can operate at both strategic and tactical levels, building the foundation for our revenue engine while executing day-to-day optimization initiatives. You will be responsible for designing and implementing the systems, processes, and analytics infrastructure that enables our sales, marketing, and customer success teams to efficiently acquire and retain customers. As our first dedicated RevOps hire, you'll have the opportunity to build this function from the ground up and directly impact our path to sustainable growth. Reporting to the Head of Sales and Customer Success, this role works closely with leadership across sales, operations, marketing, customer success and finance teams.

Requirements

5-7 years of experience in revenue operations, sales operations, or business operations roles
3+ years of experience in a high-growth SaaS or technology company
Expert-level proficiency with CRM systems (Salesforce preferred) including custom objects, workflows, and reporting
Strong analytical skills with experience in data visualization tools (Tableau, Looker, or similar)
Proven track record of building and scaling revenue operations in a Series A/B environment
Experience with sales and marketing automation tools (Outreach, Salesloft, Marketo, etc.)

Responsibilities

Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)
Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth
Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership
Create and optimize sales and customer success playbooks, processes, and workflows
Lead quarterly business reviews and revenue planning cycles
Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack
Implement and optimize integrations between sales, marketing, and customer success tools
Evaluate, implement, and manage new revenue tools and technologies to support scaling operations
Ensure data integrity and governance across all revenue systems
Build automated workflows and reporting to eliminate manual processes
Partner with sales leadership to design and optimize sales processes, territories, and compensation plans
Develop customer success processes for onboarding, expansion, and retention
Implement and optimize lead routing, qualification, and handoff processes
Support pricing and deal approval workflows
Build comprehensive revenue reporting and analytics capabilities
Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value
Identify bottlenecks and optimization opportunities across the revenue funnel
Provide data-driven recommendations to improve team performance and business outcomes
Track and report on progress against revenue targets and operational metrics
Work closely with marketing to optimize lead generation, nurturing, and attribution
Partner with finance on revenue recognition, forecasting, and financial planning
Collaborate with product on usage analytics and feature adoption tracking
Support customer success on expansion, retention, and health scoring initiatives

Benefits

$150,000 - $200,000 in cash compensation + equity
Group medical and dental insurance
Flexible vacation / PTO policy
401(k) plan
Hybrid office culture, with team members working remotely and from our office in NYC
A supportive and inclusive work environment where your contributions are valued.

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