Senior Retail Teller
Heartland Bank and Trust Company•Springfield, MO
•Onsite
About The Position
The Senior Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Senior Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships.
Requirements
- H.S. Diploma or GED and minimum 1 year Banking, Sales, Marketing, Retail, Sales Associate preferred or equivalent combination of education and experience.
Responsibilities
- Facilitate an excellent customer experience, engaging customers by name, in a friendly professional manner.
- Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
- Knowledge of and ability to provide products and services available through the retail banking branch.
- Complete transactions accurately and efficiently, including cash handling.
- Comply with all policies and procedures to minimize the risk of fraud.
- Shares knowledge and information when appropriate.
- Exercises independent judgement and proactively seeks solutions.
- Participate in various retail and bank projects as necessary.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
