Senior Retail Relationship Manager - Automotive Finance

RBC•Toronto, ON

8d•Hybrid

About The Position

RBC is currently recruiting for a Senior Retail Relationship Manager to join our Automotive Finance team. You will contribute to meeting personal/team objectives by retaining and growing profitable dealer relationships and also manage clients through effective relationship management practices, delivery of sound advice designed to satisfy the clients' business needs, and build long-term mutually profitable relationships. You will also develop relationships with service partners and local market to optimize business opportunities and referrals.

Requirements

3-5 years relevant account management, business development or sales experience
Familiarity with the Credit Adjudicating Process
Experience identifying and acting on business opportunities
Strong MS Office software skills including MS word, Excel and PowerPoint
Strong interpersonal/ communication skills
College or University diploma/degree

Nice To Haves

Knowledge and understanding of the Automotive and/or Recreational Vehicle Industry

Responsibilities

Manage territory, and recommends detailed sales and market strategies, including product and pricing specific initiatives to meet, or exceed sales targets and increase RBC market share
Proactively provide advice/information to dealers, enabling them to use RBC products to maximize dealer profitability
Seek out new dealerships by developing relationships with existing dealers and center of influence within and outside the Bank
Stay abreast of the Indirect Lending Industry, through competitor contacts, conferences, and publications, sharing the information with peers and partners
Manage discretionary business development budget, maximizing returns
Effective Relationship Management through documented sales calls/visits, regular interactions with internal and external partners, regular documented branch presentations, regular recapping of competitor rates, timely completion of all requested reports
Demonstrate commitment by taking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted
Participate in Dealer events as required
Hybrid role with majority of time spent in the market (Greater Toronto Region) visiting clients, with minority of time in a home office