Senior Sales Associate - New Store

Bob's Discount Furniture • Vestal, NY

1d • Onsite

About The Position

As a Senior Retail Guest Experience Sales Specialist at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to our showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations. This position is based in-store and requires flexible availability, including evenings, weekends, and holidays.

Requirements

• Ability to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old.
• Ability to lift and move up to 25 lbs. regularly and 50 lbs. with or without assistance.
• Ability to stand, walk, bend, and reach for extended periods.
• Must be mobile throughout the showroom and able to perform in-store tasks as needed.
• Customer service excellence.
• Relationship building and rapport.
• Sales engagement and upselling techniques.
• Analytical thinking and problem-solving.
• Team collaboration and contribution.
• Self-leadership and personal accountability.
• Effective communication and active listening.
• Ability to manage concerns in a service-focused manner.

Nice To Haves

• Experience in retail customer service.
• Commission-based sales experience.
• Ability to lead, motivate, and support teammates.
• Familiarity with retail operations tools (tablets, CRM, etc.).

Responsibilities

• Guide customers through a personalized shopping journey.
• Leverage tools and product knowledge to meet customer needs.
• Support team development.
• Support safety protocols.
• Support daily store operations.

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday
• 401(k) Profit Sharing Plan with a generous company match
• Employer-paid Life Insurance and Voluntary coverage options
• Pet Insurance and Legal/Financial Planning resources
• Tuition Reimbursement and scholarships for team members and dependents
• On-demand learning and professional development
• Employee Discount on Day 1 and additional merchant discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed