Senior Restaurant Supervisor
About The Position
The Senior Restaurant Supervisor provides hands-on leadership for the daily operation of the hotel’s restaurant, ensuring exceptional service, efficient operations, and memorable guest experiences consistent with the standards of a luxury Curio Collection by Hilton property. This highly visible leader will oversee the restaurant floor during assigned shifts, lead pre-shift meetings, assign stations and responsibilities, monitor service standards, and provide immediate coaching and support to the team. The Senior Restaurant Supervisor will actively engage with guests, anticipate needs, resolve concerns, and ensure each dining experience is welcoming, personalized, and professional. Key responsibilities include assisting with training and developing team members, scheduling, opening and closing procedures, cash and payment controls, inventory, side work, restaurant cleanliness, and compliance with food safety and responsible alcohol service standards. The Senior Restaurant Supervisor will work closely with Restaurant Management, Culinary, Bar, Stewarding, and other hotel departments to ensure smooth communication and consistent service. This position will also help identify opportunities to improve service, increase efficiency, control costs, and strengthen overall team performance.
Requirements
- Previous restaurant supervisory or leadership experience
- Strong knowledge of food and beverage service
- Strong knowledge of guest relations
- Strong knowledge of team leadership
- Strong knowledge of restaurant operations
- Confidence on the floor
- Comfortable coaching others
- Willingness to step in wherever needed
Nice To Haves
- Previous experience within a luxury hotel
- Previous experience within an upscale restaurant
- Previous experience within full-service dining
- Previous Hilton or Curio Collection experience
Responsibilities
- Oversee the restaurant floor during assigned shifts
- Lead pre-shift meetings
- Assign stations and responsibilities
- Monitor service standards
- Provide immediate coaching and support to the team
- Actively engage with guests, anticipate needs, and resolve concerns
- Assist with training and developing team members
- Manage scheduling
- Oversee opening and closing procedures
- Manage cash and payment controls
- Manage inventory
- Oversee side work
- Ensure restaurant cleanliness
- Ensure compliance with food safety and responsible alcohol service standards
- Work closely with Restaurant Management, Culinary, Bar, Stewarding, and other hotel departments
- Identify opportunities to improve service, increase efficiency, control costs, and strengthen overall team performance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
