Sexy Roman at the W Hotel - Senior Restaurant Manager

SEXY ROMAN at W Scottsdale•Scottsdale, AZ

1d•$85,000 - $95,000•Onsite

About The Position

Sexy Roman, located in the W Hotel, is a modern Italian restaurant offering a playful balance of artisanal, hand-crafted Italian cuisine with an electrifying atmosphere. It provides alluring cocktails, a table-side martini cart, thoughtfully curated wines, and a vibrant bar, creating a big, bold, and buzzing experience. The restaurant is part of Alliance Hospitality Group, a growing company that values quality, consistency, integrity, and a personalized approach to employee growth.

Requirements

Minimum of 2 years of Senior Manager or Assistant General Manager experience in a service-oriented position within a fine dining restaurant.
Strong customer service skills, with the ability to provide personalized recommendations to guests.
Strong organizational and time management skills with particular attention to detail.
Must be available to work irregular hours, shifts, weekends, special events, and holidays.
Strong food and beverage knowledge.
Must understand how to use basic computer applications and POS systems.

Responsibilities

Execute and maintain quality and consistency of food and service with full adherence to standards.
Acquire and protect restaurant sales by acting with urgency, friendliness, professionalism, and engagement.
Provide a warm and welcoming atmosphere with attentive, detailed, friendly, and courteous service.
Understand the market and surrounding areas (restaurants, businesses, hotels).
Regularly measure and evaluate service through company service audits and guest/employee feedback.
Maintain the highest level of safety, security, sanitation, and cleanliness of the facility.
Address and take action regarding Repairs & Maintenance.
Drive all standards in day-to-day operations.
Inspire, inspect, and inform restaurant personnel on a daily basis.
Be a resource and leader to the management team to develop people and manage systems.
Assist and support managers with work assignments.
Develop hourly staff positions within the restaurant and assist with conducting quarterly restaurant staff evaluations.
Hire great talent and terminate staff as needed.
Develop plans for continuous improvement in the restaurant's service levels.
Assist with ideas for Sexy Roman's PR, Marketing, and Sales Building efforts/tactics for both the restaurant and the food operations at the W Hotel.
Confront poor performance while recognizing and rewarding good performance.
Maintain good rapport with vendors and work with multiple owner wants and needs.
Instill a culture of excellence and inspire confidence throughout the restaurant staff.
Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
Ensure compliance with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.
Understand and act on financial responsibilities (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
Accurately process and submit payroll.
Execute and coach timely use of waste sheets and labor proforma.
Ensure cash, credit, and other receipts by following company cash handling/reconciliation procedures.
Work towards development plans to meet or surpass expectations set by P&L projections, maximizing efficiency and productivity.
Seek better efficiency and productivity.
Take accountability for costs and budgets and assist other managers with theirs.